*Position: IBM Content Manager*

*Duration**: 6 Months+*

*Location: **Weekhwken, NJ*

*Experience: **8+ years***

* *

*Job Description*

·         *Looking for more of an L2 person, with specific experience in IBM
Content Manager** *

·         Experience with Enterprise Content Management solutions, a minimum
of three years with IBM Content Manager On Demand support and Tivoli Storage
Manager

·         Generalist in UNIX support ( AIX and Solaris)

·         Resolution of 2nd line application and system support issues

·         Follows defined problem management processes for service outages

·         Troubleshoots root cause of problems through liaison with internal
teams

·         Bring system changes into Production and performing initial
implementations

·         On-Boarding of new feeds, implementing changes to existing feeds.

·         Implementing high-risk changes, e.g. application Patches, software
upgrades

·         Server builds and roll-outs

·         Some automation/scripting

·         College Degree (BA/BS or equivalent)



*Preferred Qualification  *

·         Minimum five years experience in IT.

·         Strong understanding of IBM Content Manager On Demand software and
Tivoli Storage Manager including  installation and configuration.

·         Experience with Oracle

·         Experience with Korn and Perl scripting

·         Strong troubleshooting skills with a proven record of resolving
serious system problems through vendor liaison. At a minimum, experience of
taking system / application process dumps is expected.

·         Able to assess and tune system performance.

·         Understanding of Enterprise Content Management technologies.

·         Documentation experience (procedures, system topology etc)

·         Project management experience and understanding of processes

·         Strong written and spoken communication skills with the ability to
express technical concepts to both technical and non-technical audiences.

·         Strong customer focus and experience of working for highly
demanding customers in a high-pressure environment.

·         Experience at a global financial organization* *

Regards

Ejaz

Talent Acquisition Manager

Symphony Enterprises LLC
412 250 7227 (Tel)  | 412 774 9230 (Fax)
[email protected] | www.symphonyenterprises.com
WMBE & NWBE Certified Company
A Member of Women's Business Enterprise National Council (WBENC)
and National Association of Women Business Owners (NAWBO)

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