Hello,

Hope you are doing great,

 

Please let me know on [email protected] if you have any good 
resources 
available for the below position.

 

 

Role: Production Support Specialist

Location: Wilmington, DE

Duration: LONG TERM

Interview: PHONE/FACE TO FACE

 

LOCAL CANDIDATES F2F REQUIRED

JOB DESCRIPTION:

 

Production Support Specialist is responsible for the support, deployment, and 
enhancements of the technical and application infrastructures used to support 
and promote the organizational functions of Capital One. This will include 
all application support and interaction with server support, database support, 
networking and telecommunications support and development teams to support 
the growing needs of Capital One. 
This position is responsible for supporting, managing and implementing all 
internal and external applications used to support various business units 
within 
Capital One. This position will function as the Tier 2 and 3 application 
support 
function for various applications. This role will ensure that established 
customer 
service and system availability targets are met. This position will require 
fundamental understanding of core bank processes and the technology involved 
in supporting those processes. Successful incumbent will also be responsible 
for providing 2nd level development support and interfacing with developers 
of various systems and applications. Responsible for deployment of application 
systems the implementation of efficient cost effective application solutions. 
Will analyze, design, implement, validate and document application solutions 
to help provide outstanding service to the businesses supported. This may 
involve 
diverse development platforms, software, hardware technologies and tools.
Responsibilities: 
- Provide daily administration of core banking applications 
- Monitor and maintain applications per defined availability guidelines 
- Support and maintain configuration management for various applications 
- Research and evaluate alternative solutions, and recommend the most efficient 
and cost effective solution 
- Identify and resolve a broad range of problems that occur in production 
applications 
- Serve as part of the Infrastructure Services Team in developing and 
implementing 
next generation banking systems architecture 
- Support the backup and recovery strategy for various applications 
- Proactively support capacity planning and disaster recovery aspects 
- Create and maintain policies and procedures relevant for team and other IT 
areas 
- Understand supported businesses and communicate in common terms 
- Develop system administration standards and procedures to maintain consistent 
practices 
- Provide direction and guidance to other systems analysts and IT team members 
- Work with Client Services, Project Management to identify and specify complex 
business requirements and processes (i.e. new, enhancements, or maintenance) 
for diverse development platforms, computing environments (i.e. host based, 
distributed systems, client server), software, hardware, technologies and tools.

 

 

Thanks,

Samir

Sr. Technical Recruiter (Team Lead)

Rider Consulting Inc.

[email protected]

980-272-1261

 

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