*HI Friends,*
*Help Desk SupportDuration: 6 MonthsLocation: Atlanta GA**Folder**DPS* *Customer**Ga Dept of Public Safety**Quantity Requested**1* * Help Desk Support Rate: $25/hr 0-2 years* Description Provides computer hardware and software support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within the IT field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Preferred skillset: - *Good hardware knowledge on PC's, Laptops, and printers/copiers* - *Knowledge of Ghost Imaging software* - *Active Directory* - *Windows XP and 7* - *Remote software* Position has an opportunity after six (6) months of employment to be offered as a permanent position with the Georgia Department of Public Safety. *Please share the profiles at [email protected] for more information reach me at 770-809-0091.* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
