*Hi,*
*Hope you are doing good.* *This is Rajesh from AET solutions,You Can reach me on raj...@aetsolutions.com <raj...@aetsolutions.com> * *I have an immediate requirement, please go through the below requirement and send me suitable consultants......ASAP* *NTT Data* *ETL Informatica Production Support Lead* *Fremont, CA* *11 months* *Description:* - Production Support Lead for a BI project using Informatica / PL-SQL / AUTOSYS. - Lead the support team and ensure that the application is running as per the SLA. - Communicate with stakeholders in case of delays or SLA breaches. - Maintain and own bug management and incident resolution process. - Resolve bugs within defined service levels. - Manage and own application Bugs and incident life cycle, and drive those to permanent resolutions, implement preventive measures to avoid repetitive issues. - Debug, troubleshoot, root cause analysis and resolve issues within SLA. - Resolve complex bugs with long term fixes following BI best practices and collaborate with BI team for solution review of complex bugs and incident resolution. - Follow up with third party vendors for issue resolution and prevention. - Perform weekly incident/bug review meetings with application team. - Responsible for 24 x 7 production system support, including off hours and weekend 'on call' production support responsibilities. - Daily spot check of system health. - Manage and own application release process. - Support release of BI deliverables into production and perform on demand meetings with BI team supporting issues encountered due to production changes. - Follow BI change control and continues integration process for changes to production system, owning all changes made to production system. - Responsible for continued system improvements to help reduce tech debt costs. - Act as a backup for development engineer for events like vacations and unforeseen leaves taken by BI engineers. - Perform custom, ad-hoc data analysis and reporting based on stakeholder requests within SLA. - Support weekly and monthly customer report processing. - Conduct regular presentations to team/stakeholders. -- *Thanks & Regards,* * <raj...@aetsolutions.com>* * <raj...@aetsolutions.com>* *Rajesh.G* *Technical Recruiter* *34475, Suite A, Mound Road, Sterling Heights MI - 48310* *raj...@aetsolutions.com <raj...@aetsolutions.com> | www.aetsolutions.com <http://www.aetsolutions.com/>* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
