*Hi Friends,*
*Help Desk Support*FolderDPSCustomerGa Dept of Public SafetyQuantity Requested1 Description Provides computer hardware and software support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within the IT field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Preferred skillset: - Good hardware knowledge on PC's, Laptops, and printers/copiers - Knowledge of Ghost Imaging software - Active Directory - Windows XP and 7 - Remote software Position has an opportunity after six (6) months of employment to be offered as a permanent position with the Georgia Department of Public Safety. *Please share the profiles at har...@sapphirus.com for more information reach me at 770-809-0091.* *Hi Friends,* *Help Desk Support* *Folder DPS* *Customer Ga Dept of Public Safety* *Quantity Requested 1* *Description* *Provides computer hardware and software support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within the IT field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. * *Preferred skillset:* *Good hardware knowledge on PC's, Laptops, and printers/copiers* *Knowledge of Ghost Imaging software* *Active Directory* *Windows XP and 7* *Remote software* *Position has an opportunity after six (6) months of employment to be offered as a permanent position with the Georgia Department of Public Safety.* *Please share the profiles at har...@sapphirus.com for more information reach me at 770-809-0091.* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
