Hello everyone Please let me know if you have any suitable consultants with you..
*Role –* * Application Support Engineer Duration – 12+ months Location-Miami, FL* *Interview: F2F* *BASIC PURPOSE:* Application Support Engineers are responsible for the 24x7 monitoring, troubleshooting, incident command, implementing and the performance of LOB applications. The Application Support Engineers function as technical escalation point for critical production issues and drive escalation/resolution of problems working with several IT teams. They provide support for three key areas: 1. 24x7 Global support for several brand web properties. 2. Technical support services for Global Projects. 3. Release and deployment services for UAT and Productions systems *Essential Functions:* - Manage production and UAT Application deployments - Communicate often with business partners on team status and any open issues, making sure to escalate any concerns quickly and concisely. - Provide the required daily support, maintenance, and management of line of business application platforms - Plan and support software releases in conjunction with Project Managers, QA teams and Developers - Handle production outages and issues in a timely and effective manner to guarantee business SLAS. *POSITION SCOPE:* This position has global responsibility and reports directly to Manager Shoreside Application Support. The scope of the position is to serve as the key support resource for the operating companies in terms of Application Support and Engineering services. This position will work closely with Global IT Infrastructure team members, Application Development and Operating Company’s technical representatives. This position is part of the Global IT Infrastructure Services team *QUALIFICATIONS:* *Education:* Bachelor of Science degree required in Computer Science, Systems Engineering or Computer Engineering. Master of Science degree in technical field preferred. Technical and managerial certifications are desirable *Experience, Knowledge, Skills & Abilities:* · 10+ Years of experience designing, implementing, and supporting business applications. · Hands on experience in troubleshooting and resolving hardware and software in critical LOB systems · Hands on experience in configuration, test, and optimization of production application in Unix and Microsoft platforms. Experience with Autonomy highly desired. · Proven experience in implementing release management, continuous delivery process for multiple sites. · Experience implementing build configuration tools, such as Hudson, Jenkins, Git, SVN, Ant, Node, Chef and Puppet, o Experience supporting IIS ,Tomcat, Jboss, Apache, Nginx, etc o Experience with system monitoring tools: AppDynamics, Keynote, Splunk. Zabbix, Nagios, etc o Extensive scripting experience: Shell, Python, Perl, Powershell, etc. · Experience in Operational Support and DevOps operations. · Experience in Application Development in one of the following languages: .Net C#..Net Vb, PHP, Java, etc. · Experience with debugging using one or more of the following: Visual Studio, Windbg, and Netmon/Wireshark. · Ability to work extended hours, nights, and weekends when required during critical outages or transitions. · Hands on experience in creating, evaluating, and updating documentation · Experience working with load balancing technologies and large-scale web server farms. · A strong background in web application deployment, debugging and troubleshooting. · Preferred certifications: MCTIP: Enterprise Administrator, MCPD, MCTIP,ITIL · Ability to collaborate well across geographically diverse teams · Passionate about service. Passionate about making a positive difference. · Critical COTS applications include Autonomy and Siebel. Thanks & Regards … Madhu *StanSource Inc.* 22375 Broderick Drive, Suite 135, Dulles, VA 20166. PH:703-879-3461| Fax: 866 594 4637 | ma...@stansource.com We respect your Online Privacy. This is not an unsolicited mail. Under Bills.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply with a "*REMOVE*" in the subject line and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
