Hello,

Hope you are doing great,

 

Please let me know on sa...@riderconsultinginc.com if you have any good 
resources 
available for the below position.

 

 

Role:  NET Support/Developer

Location: Allentown, PA
Duration: long-term

Interview: phone/face to face

 

The interview mode is Face 2 Face

Job description:

 

This position will provide development and application support for a portfolio 
of internally developed and commercially available applications supporting 
a Manufacturing organization.  Support includes responding and resolving user 
questions, analysis and resolution of production problems, application 
configuration, 
maintenance of application interfaces between applications, and minor 
application 
enhancements. The position will be part of an integrated on-shore / off-shore 
team of 8 professionals providing Managed Maintenance support for a broad 
series 
of client legacy applications.  This position will be the primary technically 
oriented role for the team, focused on development.  The role will work closely 
with team resources located off-shore providing similar and after-hour support. 


 

Responsibilities

Provide user (call) support, break-fix (incident) resolution, application 
configuration 
and minor enhancements for a portfolio of internally developed dot NET 
applications 
and commercially available software, including an in-house developed 
application 
integrated with our clients MRP system that produces barcodes for manufactured 
products, and commercially available applications like Hyperion, and IBM 
Connections.

Perform and support software installations of end user clients

Develop and customize SQL queries support end-user reporting needs and 
configuration 
of quality measurement gauges

Support expansion of the use of Manufacturing applications across the clients 
enterprise

Develop and support interfaces to and from other client applications, such 
as the clients ERP systems

Support business and user social collaboration systems, such as IBM Connections 
and SharePoint

Creates and maintain system and functional requirements, including business 
rules, for  in-scope enhancements

Actively participate in the transition of application and domain knowledge 
from existing resources to the CAI, completing various Application Knowledge 
Capture (AKC) documents and tools provided by CAI

Maintain application documentation and information contained in the AKC 
repositories 
developed during transition.

Develop quality and testing plans supporting application enhancements, 
configuration 
changes and implementation of new releases.

Identify gaps and opportunities for efficiency gain in existing functionality 
and applications

Analyze data contained in various applications and data sources including 
legacy 
products, SQL Server databases, and flat files

Research system issues, perform cross-application and root cause analysis

Develop and maintain good working relationships with all client stakeholders

Participate in the analysis, design and documentation of solutions, 
enhancements 
and projects to which the team will be assigned

Performs other duties as assigned

 

Required Skills

Bachelor’s degree.

Minimum 5 years’ prior experience supporting and developing .NET applications

Familiarity with Problem and Incident Management

SQL Skills (MS-SQL preferred)

JavaScript or other equivalent scripting experience

Strong focus on customer service and support with a desire to deliver a high 
quality service

Highly motivated, energetic, thorough, detail-oriented, with ability to 
multi-task 
effectively.

Adaptable and flexible to business demands

Effective team player

Proven ability to communicate effectively with all organizational levels and 
departments

Excellent interpersonal, communication and customer service skills

Extensive problem solving and debugging skills

Demonstrated ability to analyze data and trends to identify continuous 
improvement 
opportunities

Experience working in a structured environment with emphasis on process, 
security 
and change control

Strong Analytical, problem-solving and critical thinking skills

Ability to Multi-task and balance multiple, potentially competing priorities

Strong attention to detail and an orientation towards processes and procedures

Demonstrated experience with current systems analysis principles

Understanding of the Software Development Life Cycle (SDLC)

Knowledge of Project Management Fundamentals

Excellent skills in MS Office Tools (Power Point, Word, Excel)

 

Highly Desired Skills

3 years’ prior experience providing application support of manufacturing 
applications.

C++ experience

Hyperion application experience

IBM Connections application Experience

Lotus Notes / Domino Experience

SharePoint Experience

 

Desired Skill Sets

Other Manufacturing/Quality/Compliance Systems application experience

Loftware application experience

com experience

EAM (Enterprise Asset Management) application experience

Kronos application experience

Loftware application experience

com application experience

 

Samir

Sr. Technical Recruiter (Team Lead)

Rider Consulting Inc.

sa...@riderconsultinginc.com

980-272-1261

 

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