Hi,
Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact number *423-509-8437/ 423-402-0963* Please share the profile at *vis...@hanac.us <vis...@hanac.us>* *Position: ITSM Administrator* *Location: Sacramento, CA* *Duration: 12+ month/ Contract* *Interview: Phone and Skype* *Job Description:* *Client: Healthcare* *Description: * The Information Technology Service Management (ITSM) administrator will be responsible for leveraging IT Service Management and HP’s UCMDB and Connect-It products to optimize, transform, and ensure the organization’s efficient, and effective use of the ITSM software platform within their organization. The ITSM administrator will leverage knowledge and experience to architect and deliver end-to-end automated solutions which includes technical implementation of ITSM and Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. *Responsibilities* • Deliver end-to-end automated solutions which include technical implementation on ITSM platform. • Provide support, customization, and administration for UCMDB for ITIL configuration management. • Perform customization and support for Connect-It to create efficient solutions for the infrastructure teams. • Work with end users and business groups to determine the solution requirements. • Perform design work sessions and produce deliverables. *Qualifications:* • 4+ years of HP’s ITSM (Service Manager) Administration. • Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks. • Additional experience with HP’s Connect-It software and UCDMB ITIL configuration management. • Deep functional and technical knowledge of SQL database. • Strong understanding of Windows infrastructure. • Well versed in JavaScript programming for the customization of configuration tools. • Understanding of IT help desk and service management along with good understanding of the ITIL framework including Incident Management. Problem Management, Change Management, Release Management, and/or Service Desk. *Submittal format:* Candidate Name: Job #: Address: Phone: Email: Total IT Experience Total US Experience Monthly Rate to CAI: Salary or Roll over salary for CTH: Work Status (H1B, EAD, GC, US Citizen): If H1B, who holds the visa? Last 4 digits of SSN Skype ID DOB Will candidate Interview F2F (Yes or No): Education Details(Years, Degree & Univ. Name) Name of the individual at your firm who the candidate spoke with about the position: Vishal Skills as they relate to the job: *# years working with HP’s ITSM (Service Manager) Administration.:* *# years working with UCDMB ITIL:* *# years working with SQL database:* *# years working with Windows infrastructure:* *# years working with JavaScript:* Thanks & Regards, [image: http://www.hanac.us/wp-content/uploads/2015/08/HANAC-blue-LOGO_v2-300px.png] *Vishal Kumar* Resource Manager *HANAC Staffing Solutions LLC* 1474 37th St. NE, Cleveland, TN, 37312 * Phone: 423-509-8437/ 423-402-0963* *Email: **vis...@hanac.us <vis...@hanac.us>* *G-Talk:* req.vishal/ vishalkumar.econo *www.hanac.us <http://www.hanac.us/>* *Note: Under Bill s.1618 Title III passed by the 105th U.S. Congress, this email cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our emails than please reply with a “remove” in the subject line and mention all the email addresses to be removed with an email addresses which might be diverting the email to you.* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
