Hello, Hope you are doing great,
Please let me know on [email protected] if you have any good resources for the below position mentioned. Junior Citrix Support Engineer (Level 2) Memphis, TN 12-month contract $48/hr (MAX), All-inclusive Must be local to area. Description: The Junior Citrix Support Engineer will be primarily supporting day-to-day operations of virtual desktops environment. May include proactive monitoring and management. In addition, this role would also perform advanced troubleshooting and utilize available monitoring/advanced troubleshooting tools. Assist with resolving issues escalated by Level One Support. Skill Set: All members of the Tier-2 team should achieve the Citrix Certified Administrator (CCA) certification for both XenApp and XenDesktop. In addition, basic and advanced training on Windows concepts will be essential for team members who do not have desktop or server support experience. Finally, on-the-job training along with close integration with Tier-3 administrators is essential as the Tier-2 roles are formalized and responsibilities are handed over from Tier-3 to Tier-2. In addition, regular training should be delivered to the Tier-2 team to maintain competencies on technology and architectural updates. Responsibilities: Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customer’s business needs and, consequently, for understanding customer’s businesses. As a trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Education/Experience: First Level University degree 2+ years in a Citrix Support capacity. Shalin Patel Sr. Technical Recruiter Cybersearch, Ltd 800 E. Northwest Highway, Suite 950 Palatine, IL 60067 [email protected] Hangout: [email protected] Direct:872-356-8008 -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
