Hi,

I have an urgent requirement with one of my clients, details given below.
If you find your self suitable for the position, please send me your latest
updated resume along with contact details.

*Job Title          :    Salesforce Business Analyst*

*Location          :    Plymouth, MI*

*Duration          :    12+ Months / Contract *

*Interview Mode: Telephonic + F2F*

This position leads the requirements development to formally document
business needs for HR systems and CRM based sales management processes.
 This is a complex environment and requires both strong analytical skills
as well as strong functional knowledge of Salesforce and it's
customization.  The position requires proven experience following industry
standard business analysis techniques and methods to elicit and validate
business requirements.  The initial opportunity will be working with the
implementation team on enhancements to the system.   Gathering requirements
and working with the business stakeholders will be a big part of this role.

Experience modeling business processes and defining business data models is
required. This role will define and document internal and external user
interfaces and support system and data requirements clarification and
definition.  Also, acting as the liaison to analyze, document, communicate
and validate business and system requirements for platform applications.

 *Essential duties:*

   - Execute requirements gathering, elicitation, and development to
   capture and document business needs
   - Elicit requirements using interviews, document analysis, requirements
   workshops, surveys, site visits, business process models, use cases,
   scenarios, storyboards, business analysis, task and workflow analysis
   - Utilize process modeling, requirements elicitation, and requirements
   management tools
   - Critically evaluate information gathered from multiple sources,
   reconcile conflicts and decompose high-level information into detailed
   requirements
   - Work with functional leads to transform and develop new requirements
   into design and implementation specifications
   - Interface with business to develop strategic roadmaps for new
   functionality from commercial applications, through new releases and
   upgrades
   - Interface with vendor partners and design optimal solutions to
   integrate with
   - Document requirements for changes to the design and implementation of
   legacy business applications
   - Follow effective processes to verify and validate business
   requirements with functional and technical stakeholder before establish
   projects baselines
   - Manage ongoing support requests and administrative needs
   - Serve as the conduit between the business community and the software
   development team through which requirements flow
   - Develop requirements specifications according to standard templates
   and industry best practices
   - Collaborate with developers and subject matter experts to establish
   the technical vision and analyze tradeoffs between usability and
   performance
   - Work directly with and serve as the liaison between business users,
   technology teams, and support  teams
   - Review and edit requirements, specifications, business processes and
   recommendations related to proposed solution and verify that the business
   needs can be met with that solution

*Must have skills:*

   - *8 years of industry experience in Information Technology*
   - *Experience as a BA/Lead with Salesforce.com CRM *
   - *Must have demonstrated experience interpreting customer business
   needs and translating them into functional and operational requirements*
   - *Effective business case development skills are required*


   - *Must have a solid understanding of  user interface, database, and
   system design concepts*
   - *Ability to lead and negotiate business solutions that balance
   technical capability, cost, and time, against business need is required*
   - *Ability to interact professionally with a diverse group including
   executives, directors, managers, and subject matter experts is required*
   - *Must be fluent in English and the ability to interface with global
   teams and differing cultures is required*



*Nice to have skills:*

   - CCBA or similar Business Analysis certification desirable
   - Experience with the Quote Process
   - Experience with Salesforce configuration
   - Experience with "Strategic Selling" and how Salesforce changes

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