*Please revert with resume @ j...@amtechpro.com <j...@amtechpro.com> *

*located in Maplewood/St. Paul, MN*

*Interview: 1st phone*

*Duration: 1 YEAR contract with automatic renewals- could last years.*

*Position:  Application Support/Sap Analyst -78916*

*Location: Maplewood, MN*

*Duration: 1 year: 4/1/2016 - 3/19/2017*



*Job Description: *

Looking for entry level contract position to serve as an IT Tools Analyst
who is responsible for supporting and developing Application Lifecycle
Management (ALM) processes at 3M that are supported within the SAP Solution
Manager environment. This may include areas such as Business Process
Monitoring, Job Monitoring, Change Request Management, Operations Control
Center, Custom Code Management, and Test Management.



Given this is an entry level position, Primary Responsibilities include
working towards these capabilities but are not limited to the following:



•             Perform configuration analysis across SAP Solution Manager
Application Life Cycle Management processes and associated integration
points

•             Provide functional knowledge for the applications supported
by 3M’s Quality Services organization and associated Application Lifecycle
Management processes

•             Ability to resolve complex business requirements via SAP
configured solutions

•             Work closely with the Technology teams to develop new
functionality and provide functional and technology support on SAP
Application Life Cycle Management processes.

•             Accountable for end to end resolution of incidents; track and
monitor incidents throughout the lifecycle

•             Ability to identify SAP notes and work system changes through
the change Management process.

•             Work with Business and Technical Analysts to define
requirements and translate them to functional specifications,

•             Collaborates as needed with other SAP support team members on
configuration design questions and analysis

•             Facilitates interactions and escalations with appropriate
groups (e.g. 3M SAP Solution teams, Global Infrastructure, etc)

•             Meet or exceed established SAP Support Service Level
Agreement (SLA)

•             Update procedures, operation instructions, and any other
documentation impacted by system changes

•             Ability to stays current on latest SAP technical developments
within the Application Lifecycle Management space once mastered



Basic Qualifications:

•             Bachelor’s Level University / College Degree

•             Experience in a IT technical environment preferably in an
Application support role

•             Willingness to learn and grow

•             Off hours on-call support may be required







Preferred

•             Strong communication skills and the ability to work in a team
environment

•             Individual must be detail oriented, self-directed and have
strong independent problem solving skills.

•             Ability to develop and exercise task specific plans with
minimal supervision.



Responsibilities:

•             Document and map business process and requirements for the
future state of the IT solution.

•             Identify and understand the end user's need.

•             Facilitate the business process redesign and documentation as
needed.

•             Works with client to analyze and define the business process
that needs an IT solution.

•             Identifies and documents high-level requirements, maps future
state of the solution, and ensures the system/solution meets business and
user requirements.





*Thanks & Regards*


*Jay Sharma*
*Recruiter*

| IT Technologies & Informatics
T 202-800-8409 | j...@amtechpro.com <vi...@amtechpro.com>

*America** Technology Professionals *www.amtechpro.com



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