Hi, *Please send Resume to **[email protected] <[email protected]>*
Please, let me know if you have any consultants available for the requirement pasted below. Please, include candidate's full name, phone number, and email with any submittal. Position: Technical Support Analyst Location: Plano, Texas Duration: 6+ Months **MUST BE A U.S. CITIZEN OR GREEN CARD HOLDER** **LOCAL CANDIDATES STRONGLY REQUIRED** Request: Technical Support Analyst Job Details As a Tier-I Support Engineer, within the Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums. Technical Support Analyst Mandatory Skills The candidate must have excellent knowledge and/or hands on experience on networking, as well as outstanding communication skills: Communication Skills: Understanding and applying Active Listening Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions Ability to teach complex topics Networking / Troubleshooting Skills At Least 3 Years of experience Administering and troubleshooting Widows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services. Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues Expertise to troubleshoot or describe common networking and application protocols Ability to dissect application issues at the application layer Capability to discuss scenarios where candidate diagnosed a failing application, by examining the process/s and service/s which are tied to the applications functionality Preferred Requirements: •McAfee/Intel Security product knowledge is a plus *Best Regards* *Ankit Kumar Sagwal* *IDC Technologies Inc.* *E-Mail: [email protected] <[email protected]>* *408-457-9381 Ext:4030* *Hangout: ankit121.rgtalent* *Yahoo: ankitsagwal121* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
