*please send me resume at [email protected] <[email protected]>* Hi Associate ,
Currently, I am recruiting candidates for one of my requirement as mentioned below. If you have a matching profile, please send me the updated resume along with contact details at the earliest. Job Title – *Voice/Voip Network engineer* Project Location *- Alpharetta/GA* Duration –* 6+months * · Candidate should possess at least 4-7 years of experience on Cisco telephony Environment. · Should have strong knowledge on telephony Communication concepts and protocols (e.g. SIP, TDM, T1/E1, Analog, Digital, ISDN, DID, DNIS/ANI, PBX, Central Office, etc.) · Knowledge of H.323, MGCP, SCCP, SIP and other multimedia protocols, Voice Gateways, Quality-of-Service and Voice and Video Conferencing. · Knowledge in Contact center Solutions with Voice/Call Processing concepts and applications (e.g. ACD, CTI, IVR, Dialogic HMP, Unified Messaging, Speech Recognition, Speech Analytics, Text-To-Speech, Dialer, Voice Mail, WFM, etc.) · Sound technical knowledge of TCP/IP networking and protocols. · Should have strong hands on experience on Cisco voice products like Cisco call Manager/Call Manager Express, Cisco Unity Express & Connections, UCCX, etc. · Cisco certification like CCNP and CCIE will be added advantage. · ITIL certification will be preferred. · Should be able to manage complex incidents for Cisco IPT globally including CallManager, voice gateways, voicemail systems, voice circuits (E1 / T1...) with telco‘s. · Trouble shooting failures, performance including call quality / routing issues on PBX, voice gateway, contact centres and carrier. · Proactive problem avoidance with ESM and SIM teams (trends and proactive activity) · Continuous service improvement through proactive reporting and trending on incidents, performance · Planning, validate, test, deploy and acceptance for minor and major sw releases on the Alcatel and Cisco systems (PBX, Voicemail, voice routers) · Desk phone firmware upgrades · Voice gateway iOS upgrades working with the responsbile data network team to esnure correct features supported and tested · Configuration changes on Alcatel / Cisco PBX and VGW’s including dial peers, IP addresses, analog VGW, MGCP and SIP trunk configuration Thanks & Regards, *Rupa kumari* Technical Recruiter *United Software Group Inc.* *Phone::614-414-3130 Ext-1111* *G-Talk :[email protected] <[email protected]>* *LinkedIn::- https://www.linkedin.com/in/rupa-kumari <https://www.linkedin.com/in/rupa-kumari>* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
