Dear friends, Please send me only suitable candidates profile at *[email protected]*
** *Request Management/ITSM developer * Loc: - Greenville, SC - Urgent *Duration: 6 months* *Rate: DOE * *The Request Management/ITSM developer will serve as a key team member for the design, architecture, and analysis of the BMC ITSM Request Management platform. Candidates should be capable of recommending, designing, implementing, and supporting solutions that will align technologies with business requirements in support of the client mission.* Responsibilities will include: *· **Assisting with the design and development of an Enterprise-wide BMC ITSM Request Management solution* *· **Identify and create complete inventory of all intake systems, users and stakeholders * *· **Gather business requirements needed for the Request Management solution across the Enterprise* *· **Participate in data analysis and requirements analysis activities* *· **Perform data mapping of source data into the Request Management Data Model* *· **Identify integration points with all existing source systems into the Request Management tool* *· **Identify all processes to be included and/or modified for the Service Requests solution* *· **Development of an implementation roadmap, including training and governance* *o **Must include recommended sequence of intake system consolidation and funding approach* *· **Identify all dependencies and software licensing costs for an enterprise deployment of the Request Management tool* *· **Complete a cost benefit analysis and recommendations* Desired Skills: *· **Experience integrating technology tools to develop robust and scalable enterprise solutions.* *· **Ability to develop functional specifications and design specifications for solutions* *· **Detail oriented individual capable of doing in-depth requirements and data analysis* *· **Strong cost benefit analytical skills* *· **A proven ability to design, model, and document application solutions given a set of system requirements * *· **Advanced subject matter knowledge useful to understanding the needs of the client and demands of the application* *· **Ability to develop and implement plans that address basic technical challenges * *· **Demonstrated ability to troubleshoot complex workflow and use problem solving techniques such as root cause analysis to resolve issues* *· **Self-starter capable of working in a fast-paced environment with minimal direction* *· **In-depth knowledge of IT Service Management - particularly in the areas of Incident, Problem, Change, and Configuration Management* *· **ITIL Certification and a familiarity with ITIL Best Practices highly desired* *· **Development experience in Remedy AR system version 6.x or 7.x needed with Industry implementation knowledge and experience preferred* *· **Programming experience with BMC Remedy products (ITSM, Atrium CMDB, Asset Management) a plus* *· **Data analysis and mapping of data elements across different systems* *· **Experience performing Database Modeling**** tasks* *· **Ability to communicate and coordinate effectively (both verbal and written) in a team-rich, cross-functional environment * *· **Strong organizational skills and the ability to manage a diversified workload* -- Thanks & Regards, Kalyan KSource Inc. 9555, Lebanon Road, Unit # 103 Frisco, Texas - 75035 Phone: 248-458-1322 X 209 | Fax: 248 498 6173 mail:[email protected] <mail%[email protected]> www.ksourceinc.com IM: [email protected] GTalk:[email protected] <gtalk%[email protected]> -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.
