Hello Friends,

 

My Name is *Varadachari,* working as *Sr Technical Recruiter* in *Prospect 
Infosys*.

 

I have a below Position as *Genesys*  *Network Engineer *at *Madison WI*. 
If you are interested share your updated resume to*[email protected] 
<[email protected]>* or reach to my number at *636-536-0505 with 
Ext 115*

 

*Job Title:* *Genesys  Network Engineer*

*Location: Madison WI*

*Duration: Long Term*

*Client: State of WI*

 

*Description*

Principally responsible for installing networking technologies and 
supporting networks. Assesses existing network configurations and makes 
recommendations based on product specifications. Configures equipment and 
software to meet business needs, trains others on the solution, and 
documents the solution for ongoing support. Functions as part of a team on 
larger projects, or individually provides the services on support visits or 
smaller projects. Provides technical support and assists with the design of 
network solutions. Requires experience in the technical services and 
support field as well as experience in network administration (DHCP, DNS, 
routers, firewall, etc.). Network Engineer capabilities with 8 or more 
years of experience, relies on experience and judgment to plan and 
accomplish goals, independently performs a variety of complicated tasks, a 
wide degree of creativity and latitude is expected. 

*****This position is responsible for working with DET and the vendor to 
design and implement migration strategies for DET customers to move from 
the existing Oracle Contact Center Anywhere ACD platform to the new Genesys 
ACD platform. This individual is responsible for supporting both 
applications throughout the life cycle of the project, and requires work 
experience in the design, deployment and support of large, distributed 
contact center environments including call routing, call reporting and 
experience with contact center applications such as call recording and 
workforce management. 

Knowledge and experience providing technical services and support to 
applications and networks that employ ACD concepts and technologies, and 
telephony concepts and technologies including analog, TDM and SIP is 
required. Knowledge and experience is also required in configuring and 
managing voice gateways that interface with TDM circuits such as T1 PRIs 
and T1 CAS circuits. Knowledge and experience with SIP circuits that are 
managed using session border controllers, including hardware and software 
conferencing, DSP farms, dial peer configurations, and SIP user agents and 
their end points including SIP soft phones, RTP streams in transit, and UDP 
and TCP sockets and port ranges is also required. 

Knowledge and experience in the design, configuration and implementation of 
Genesys 8.x Framework, CIM, SIP Server, HA architecture, Multi-Channel 
Routing, and Web Chat is necessary. The candidate should be familiar with 
products including Genesys Voice Platform (GVP), SIP-Server, T-Server, 
Genesys Routing, IVR, Genesys Composer, Configuration Manager, Genesys 
Framework, Genesys Administrator, and Genesys Eservices. 

Genesys Certified Associate (GCA), Genesys Certified Professional (GCP) or 
Genesys Certified Professional Developer (GCD8) is preferred. Database 
knowledge and familiarity with MS SQL server 2012 is desired. *****

 

Qualification

Rating

Must Have

·         Information Technology - Network/Infrastructure

·         Local Area Networks (LAN)

·         Network Administration

·         Research, install, customize & maintain enterprise network 
hardware

·         Research enterprise network related software

·         Telecommunication: Design and configure of ACD, VoIP, and IVR 
systems

·         Vo/IP Networks

 

 

*First Name:*

 

*Middle Name:*

 

*Last Name:*

 

*Email Id:*

 

*Location*

 

*Contact Number:*

 

*Skype Id:*

 

*Visa Status*

 

*Total Experience*

 

*US Experience*

 

*Currently on Project*

 

*Reason for Change*

 

*Pay Rate on W2/1099/C2C*

 

*            REFERENCE*

 

*Client:*

*Name:*

*Role:*

*Contact Number:*

 

*Email Id:*

 

 

 

 

Regards & Thanks

Chari

Prospect Infosys Inc.

16020 Swingley Ridge Rd,

Suite 150

Chesterfield, MO 63017

EMAIL: [email protected]

Phone: 636-536-0505 ext 115

Fax: 314-228-0171

Gtalk:[email protected]

YahooId: prospectchary

www.prospectinfosys.com

****MINORITY CERTIFIED COMPANY****
-------------------------------------------------------------------------------------------------------------
 

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