Hi, Greetings from Compunnel !!! Hope you are doing great today, please share profiles for below mentionedrequirement. If you don't have consultant for this one then please do share your updated HotList, so that i can share requirements according to their technology.
*Jr. Service Analyst/ IT Analyst* *Chesterfield, VA12 Months* *In Person Interview Required* *Local Candidates Only* *Primary Skills* ITIL/ IT methodology *Job Description:Assist multiple service delivery managers in navigating the Service Lifecycle Management Process by being the POC for all SLM activities in Technology Services.* • Serve as primary SME for SLM process activities for the Technology Services group. • Solicit input from service leads necessary to complete service lifecycle process and ensure that gates are cleared. • Ensure that the IT Service Catalog is kept up to date for all Technology Services service offerings. • Ensure comms plans are developed and approved for all new services, service changes, and service impacting projects. • Ensure service QA/QC activities are conducted and results are acted upon. *What knowledge, skills, abilities, experiences, certifications are needed for this position? * • Understands best practices in service management including contract and vendor management in an IT outsourcing or shared service environment • Knowledge and experience with utilizing the ITIL framework • Knowledge and experience with IT Infrastructure Oversight • Skilled in oral and written communication as it pertains to interpreting technical information and business needs. • Demonstrated ability to work with management, customers, and vendors to resolve problems. • B.S. degree in Computer Information Systems or demonstrated equivalent (education and/or equivalent work experience) • Advanced ITIL certification or equivalent proven knowledge and experience • Experience in State/Agency is a plus *Thanks & RegardsVikas Gahlot* *Vendor Management Team* T: (609) 606-9010, Extn: 1761 E: [email protected] *Linked In: *https://www.linkedin.com/in/vikas-gahlot-bb012110b -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
