Hi,
*Please send Resume to **ankit.ku...@idctechnologies.com <ankit.ku...@idctechnologies.com>* Location – Beaverton, OR Service Portfolio Manager: As the Service Portfolio Analyst, you will manage the active portfolio of IT Services as part of the overall Service Portfolio. It requires working with a variety of Service Owners across Nike Technology to ensure that the catalog is up-to-date and complete. The Service Portfolio Managers direct responsibilities include: • Assist the Process Owner to define the overall Portfolio strategy, data model and approach • Produce documentation and communications pertaining to the Service Portfolio • Communicating and educating Nike Technology groups regarding the purpose, use, and value of the Service Portfolio across multiple business units and organizations • Gathering and managing the list of Services and ensuring their attributes are properly captured across Nike Technology • Ensuring an efficient and effective process for modifying, adding, and removing Services from the Service Portfolio • Aligning the Service Portfolio with operational processes to drive accurate and consistent categorization • Working closely with the ITSM reporting team to enable accurate reporting that delivers value What We’re Looking For • Deep understanding of IT Service Management processes • Experience developing, maintaining, and communicating complex data models in ways that are understood by a broad audience • Promote and support the deployment of Service Management processes to all groups interacting with the Service Portfolio • Ability to lead functional discussions and initiatives across departments. • Experience identifying and resolving complex technical, operational and organizational problems • Proven ability to provide leadership to managers, supervisors and professional staff • Ability to create short-term and long-term departmental plans for business, production and organizational • priorities • Bachelor’s Degree and minimum 5 years of relevant business experience desired • ITIL v3 Foundation certificate preferred • Experience with business process improvement methods (e.g., Lean) is preferred Best Regards Ankit Kumar Sagwal IDC Technologies Inc. E-Mail: ankit.ku...@idctechnologies.com 408-459-5600/408-459-0313 Hangout: ankit121.rgtalent Yahoo: ankitsagwal121 -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
