Hi

Please send me a profiile at ajit.chau...@contech-it.com


 candidate must have strong database exp oracle, sql and also exp in
production support  with Java and Support Analyst





*Title: IT Support Analyst (Strong Database exp) Location: Eden Prairie,
MNPosition type: Contract *





*Job Description:*

IT Systems Support Analyst

Project/Projects: MA HIX
Part of a team
MA HIX M&O; 35



*Responsibilities:*

   - Data analysis, writing data base scripts to do data corrections,
   custom Java development
   - Work on planning and execution of change, problem, incidents, and
   service requests.
   - Provide fixes for application errors reported
   - Escalate unresolved issues to proper personnel
   - Analyze and drive root cause analysis
   - Maintain technical support documentation
   - Perform implementation, maintenance, remediation, and troubleshooting
   services for applications.
   - Meet contract SLAs for problems & incidents.

*What software tools/skills are needed to perform these daily
responsibilities?*

   - 6+ Years of experience,
   - Strong Database experience,
   - Oracle,
   - Java/J2ee,
   - ITIL,
   - JIRA,
   - Monitoring tools,
   - Unix

*What skills/attributes are a must have?*

   - Data analysis
   - Excellent problem solving and analytical skills
   - Ability to troubleshoot complex issues
   - Excellent written and verbal communication skills
   - Good organization and communication skills. Strong aptitude for
   attention to details.
   - Exposure to ITIL framework, industry delivery and support standards
   and processes, knowledge management systems, and ITSM tools



*Ajit Chauhan *
*_________________________________________________________*
*Contech Systems, Inc. • 1480 U.S. Highway 9 North, Suite 206 • Woodbridge,
NJ 07095*
*D-916-221-7100*

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