Hi
Hope you are doing
great!!
USG direct client is looking for *Senior Voice Operations Engineer at
Philadelphia, PA*
Please share your updated resume to Yatin at yati...@usgrpinc.com OR feel
free to contact me at 614 588 8481
*Job Description:*
*Job Title*
*Senior Voice Operations Engineer*
*Relevant Experience *
*(in Yrs)*
5+ Years
*Technical/Functional Skills*
- 3 to 5 years prior experience with a large enterprise network,
preferably in the healthcare sector.
- 3 to 5 years of experience with Oracle Session Border Controllers
(Net-Net product line) including, but not limited to:
- LRT
- Header manipulation
- Call recording (session replication and/or SIPREC)
- SIP interfaces, realms, sessions agents and local policies.
- 3 to 5 years of experience in design, provisioning, and
troubleshooting Cisco Unified Communications systems.
- 3 to 5 years of experience with SIP and SIP supporting protocols (UDP,
TCP, RTP, SDP)
- Experience with configuration and support of Cisco Unified
Communications Manager and Cisco Unity Connection a plus.
- Experience with packet capture and analysis tools such as Wireshark,
Prognosis, Spectrum and Oracle EOM
*Experience Required*
5+ Years
*Roles & Responsibilities*
Being the Senior Voice and Video Operations in the Enterprise Voice and
Video infrastructure support Engineer, for ETS, the person in this role is
expected to respond to high impact issues on a 24x7 basis, participating in
a rotating on-call schedule with other team members.
*Generic Managerial Skills*
*Qualification*
- Bachelor’s Degree in Computer Science or a related discipline and at
least 5 years of experience in all phases of infrastructure network
management or its equivalent in education and work experience.
- 3 to 5 years prior experience with a large enterprise network,
preferably in the healthcare sector.
- 3 to 5 years of experience with Oracle Session Border Controllers
(Net-Net product line) including, but not limited to:
- LRT
- Header manipulation
- Call recording (session replication and/or SIPREC)
- SIP interfaces, realms, sessions agents and local policies.
- 3 to 5 years of experience in design, provisioning, and
troubleshooting Cisco Unified Communications systems.
- 3 to 5 years of experience with SIP and SIP supporting protocols (UDP,
TCP, RTP, SDP)
- Experience with configuration and support of Cisco Unified
Communications Manager and Cisco Unity Connection a plus.
- Experience with packet capture and analysis tools such as Wireshark,
Prognosis, Spectrum and Oracle EOM
- Well versed in crisis management and root cause analysis techniques.
- Experience working in a team-oriented, collaborative environment.
- Proven analytical and problem-solving abilities.
- Strong interpersonal, written, and oral communication skills.
- Able to conduct research into networking issues and products as
required.
- Ability to prioritize and execute tasks in a high-pressure environment
and make sound decisions in emergency situations.
- Ability to present ideas in a user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Strong customer service orientation.
*Work Location *
Philadelphia, PA
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