Hi Partners

Hope you are doing great.

*Project Delivery Manager - (Don't Send Project Manager) - Herndon VA -
Reply to [email protected] <[email protected]>*
*Required Skills*
Minimum 10+ Years of experience
Have managed large complex programs and Fortune 500 clients.
Strong experience in a Delivery and Account management, preferably had
played a role in past with a direct responsibility on Customer management
Excellent systems and its functionalities knowledge, E2E suctioning,
Overview of Market facing groups and Platform teams
Delivery of offshore delivery contracts, SLA Based, Multi-shore & Multi
Lingual projects, Instill best practices, Delivery methodologies, Strong
knowledge of QA/QC methodologies/principles
Have extensive experience on Program planning, Execution and other Program
management aspects – Issue / Risk management, Change management, Schedule
predictability, Scope Management, Quality, Time / effort Management,
Estimation, Stakeholder Management, Cost / Budget Management, etc
 Able to communicate effectively, interact with, manage and lead a diverse
range of personalities and roles both internally and externally.

Excellent communication and presentation skills.
Skills:
Acts as the main point of contact for Program success with a given client
and be accountable for business growth and delivery.

Deliver programs to customer on schedule and budget with high quality

Responsible for Profitability and revenue growth

Effectively manages and strives to maintain and improve client satisfaction
levels on an ongoing basis.

Works with various internal departments such as Platform, Program and
Implementation groups to ensure that client expectations met and
satisfaction levels are maintained or improved.

Interacts with various individuals at the corporate client to solve
problems, foster a strong partnership with customer.

Ability to work in a fast paced environment.
Soft Skills/Others:
Superior communication and presentation skills
Significant business development and solution selling capability
Responsible for establishing and managing client relationships with key
decision makers
Employee appraisal, development and training
Mentoring and career planning for direct reports
Capacity to challenge partners as well as capacity to show added value in
relationship with them
Self-motivated and able see tasks through to completion to required quality
and timescale
Team player and networking (colleagues as well as external partners)
Excellent Management and communication skills both verbal and written with
the ability to tailor communication to the intended audience
Very good leadership and team motivation experience

Thanks
Chetan Ghediya
CyberThink Inc
[email protected]
732-481-4174  Ext- 6647

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