Hi,
Hope you are doing great,
We have an immediate opportunity for Business Analyst - MS CRM at Chicago,
IL. Below is the job description and if you’d like to pursue this, please
include a word copy of your latest resume along with a daytime phone number
and rate in your response. You can also reach me at (201) 680-0200 x 7027.

*Send resumes to [email protected] <[email protected]>*

*Job Title: Business Analyst - MS CRM *
*Location : Chicago , IL *

*Job Description:*

   - Manage and execute the national CRM training programs, including but
   not limited to:
   - Region, Market Territory & Service Line-/local-based training
   - Professional training event(s) such as Advisory University & Senior
   Manager Academy Webinars
   - Develop methods and procedures to measure and improve user proficiency
   - Collect and provide feedback to Level 1 Support and CRM team for
   continuous improvement
   - Research and document best practices, tools and techniques designed to
   foster enhance user proficiency
   - Develop effective training materials and on-going user support
   materials (e.g. quick start cards, webinar recordings, etc.); maintain and
   update currently documented training materials
   - Schedule and conduct regular "refresher" training to support
   proficiency with new release functionality
   - Manage CRM training calendar for all user groups and geographies


Thanks and Regards,
Syed Layeeq
New York Technology Partners – Rochester
332 Jefferson Rd.
Rochester, NY 14623
T1: (201) 680-0200 x 7027
Fax: (201) 474-8533
[email protected]
www.nytp.com
Yahoo&Gtalk: Syedstaffing

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