*Please send me the profiles at deepak.gu...@simplion.com <deepak.gu...@simplion.com>*
*Position : JAVA Integration Engineer(JAVA)* *Location : Sunnyvale, CA* · Understand business flows, tools, trouble shoot and support seller issues using tools and data analysis. · *Minimum of 1 yr of Java (4/10) & API work exp. Basic SQL experience is kind of mandate too.* · Run regular liaison meetings between sellers, market place aggregator and business to review overall operational metrics. Communication has to be pitch perfect. · Ongoing management of seller issues, queries and operational issues. System triage is mandate. · Coordination and drive issue resolution across business, production support, business support analyst and functional teams in the context of specific issues. · Identify trends to figure out hotspots for effort and support cost drivers – work with PM and Engineering to build features and tools to reduce costs. · Process improvements to reduce ongoing support costs. · Institute and monitor support case resolution metrics and drive efficiencies. · Identify systematic issues that need fixes across systems until hand off to production support/Engineering/Product teams via backlog for implementation. · Understand seller setup process and educate sellers on process, requirements and timelines for on-boarding process. · Work with internal teams to set up appropriate systems, code promotions into production until seller can go live. · Understanding of integration interfaces, lower level systems at UI/debugging level to be able to bring on new direct sellers. · Help to integrate partners to MP infrastructure *Deepak Gulia *| Simplion – cloud*.* made simple Direct: 408-516-4015 | Fax: 408-935-8696 | Email: deepak.gu...@simplion.com *GTALK :- deepakgulia.rgtal...@gmail.com <deepakgulia.rgtal...@gmail.com>* *INC 500 *|* 5000* Honoree – 2013, 2012, 2011, 2010, 2009 *Fast Private Companies* award by Silicon Valley Business Journal – 2012, 2011, 2010, 2009, 2008 *Best Places to Work in Bay Area *by San Francisco Business Times – 2013, 2012, 2011, 2009 *Minority Business Enterprise *certified by NMSDC *We are an E-Verified Company* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
