*Please send profile on this id stew...@tekshapers.com <stew...@tekshapers.com>*
*Position:- Dynamic AX Architect* *Location:- Redmond, WA* *Duration:- 12+ Months* *MOI:- Telephonic + Skype* *Primary skill sets required :* · *Microsoft Dynamics AX 2009/2012 development environment.* · Expert in Dynamics AX IntelliMorph, Morphx and X++ · Deep Knowledge on Architecture and layers · Expert in implementations and customization · Enterprise portal, SSRS and SQL server experience · Hands on AIF, web services, Workflow · Security and configurations · Value add - Expert in .NET and/SQL · Dynamics AX certifications or equivalent · Excellent in written and verbal communication skills · Excellent problem-solving and debugging skills · Excellent in collaboration with cross group teams PM, Dev and SD *Additional responsibilities: * · Enable and champion an IT service culture · Oversee development of ITIL-based management processes and controls to ensure quality is maintained to meet business objectives · Champion and promote service improvements on an ongoing basis to continually improve quality and customer satisfaction with IT services · Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of Service Management issues which arise in connection with ITSM Services · Review service metrics (KPIs) that identify the success of the services being utilized to recommend and coordinate implementation of changes to ITSM services to improve metrics · Co-ordinate inter-process changes with process owners · Ensure alignment of ITSM solutions to ABC and ABC business needs · Create and maintain the catalog description of existing services offered by ABC · Formulate, agree and maintain an appropriate SLM structure for the Service Delivery · Ensure appropriate OLAs/SLAs in place to support any new services · Analyze and review actual service performance against SLAs and OLAs · Provide regular reports on service performance and achievement to ABC · Review SLA targets and metrics where necessary · Review OLA targets and metrics where necessary Regards, Shivangi Tewari, Phone 248-565-4747 Ext-198 Fax: 248.254.7211 Tekshapers Inc 1441 E Maple Rd,Suit#301,Troy,Michigan, USA Certification: WMBE Certified | E-Verified Company | ISO 9001:2008 PSave trees. Print Only When Necessary *Disclaimer: If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at **rem...@tekshapers.com* <rem...@tekshapers.com>* and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience.* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
