*Please send me profile on this id vsaras...@tekshapers.com
<vsaras...@tekshapers.com>*


*Position:- SAP Solution Manager*

*Duration:- 12 months *

*Location:- Minneapolis, MN *

*MOI:- Telephonic + Skype*



*Need Only USC, GC*



*Job Description:-*

·         Supporting and developing Application Lifecycle Management (ALM)
processes that are supported within the SAP Solution Manager environment.

·         This may include areas such as Business Process Monitoring,
Technical/Job Monitoring, Change Request Management, Solution
Documentation, Operations Control Center, Custom Code Management, and Test
Management.

·         Primary Responsibilities will include but are not limited to the
following:

·         Perform configuration analysis across SAP Solution Manager
Application Life Cycle Management processes and applications. Please see
ALM areas listed above.

·         Provide functional knowledge for the applications supported by
Quality Services organization and associated Application Lifecycle
Management processes

·         Ability to resolve complex business requirements via SAP
configured solutions

·         Work closely with the Technology teams to develop new
functionality and provide functional and technology support on SAP
Application Life Cycle Management processes.

·         Accountable for end to end resolution of incidents; track and
monitor incidents throughout the lifecycle

·         Ability to identify SAP notes and work system changes through the
Change Management process.

·         Work with Business and Technical Analysts to define requirements
and translate them to functional specifications,

·         Collaborates as needed with other SAP support team members on
configuration design questions and analysis

·         Facilitates interactions and escalations with appropriate groups
(e.g. SAP Solution teams, Global Infrastructure, Service Management, etc.)

·         Meet or exceed established SAP Support Service Level Agreement
(SLA)

·         Update procedures, operation instructions, and any other
documentation impacted by system changes

·         Ability to stays current on latest SAP technical developments
within the Application Lifecycle Management space.



Regards,

Vijay Saraswat,

Assistant Recruitment Manager

[image: cid:image001.png@01D01011.0B0A3090]

Phone  248-565-4747 Ext-108 Fax: 248.254.7211

Tekshapers Inc

1441 E Maple Rd,Suit#301,Troy,Michigan, USA

Certification: WMBE Certified | E-Verified Company | ISO 9001:2008

PSave trees. Print Only When Necessary

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