Dear Business Partners, Hope you are doing good!! Please send your consultat profile to [email protected] or reach me @ 904 322 7166 / 919-975-5516
Job Title: *Suse Linux Dedicated Support Engineer* Location: King of Prussia PA Duration: 6+ Months *Required Skills:* The Dedicated Support Engineer (DSE) will be supporting one (1) of our large strategic customers with pre- and post-implementation product support for SUSE Linux. The DSE will be on-site 4 days per week at their King of Prussia, PA facility and will work one day remotely.* As a DSE, you will: *Develop business relationships with the customer's technical and management staff and support the customer by gaining first-hand knowledge of their system, configuration and business needs. • Use this familiarity to accelerate response time to requests and ensure that solutions are tailored to meet customer expectations. • Your goals are to pro-actively help the customer avoid potential problems and maintain the environment of our technology in an optimal and efficient manner. • You will be available to respond in a timely manner (defined in the contract) to any issues that may arise with the implemented technologies and will utilize resources within the environment as needed to assist with these issues. • Listen to the needs of their customer for opportunity discovery and forward to the appropriate internal team (Sales, Services) for further development.* Performance Expectations: *• Form strong business relationships with the customer at various levels through the organization. • Manage escalations from on-site team and resolve appropriately . • Facilitate and escalate issues through appropriate internal organizations. • Be available 24x7 for the customer. Primarily 5x12 for all issues and 24x7 for critical issues. • Perform needed tasks to complete project (install systems, configure for target environment, write needed scripts for provisioning, management, and monitoring) * MUST HAVE: (Experience needed) *Large/complex enterprise wide SUSE LINUX implementation experience (ie. hundreds to thousands of servers environment experience) Oracle RAC hosting SAP experience Client facing skills If interested, please reply with resumes matching above requirements along with these details: Full Name : Email : Best number to reach you : Visa Status : Where is your current location : Best time for phone interview : Availability for onsite interview : How soon can you start this project : Please indicate any recent or upcoming offers : Indicate last project end date : Employer Details Regards, Pandu Ram, Radiant Technologies Inc Office: 919-975-5516 [email protected] 5755 North Point Parkway, Suite30 Alpharetta, Georgia 30022 Fax: 678-990-8914 www.radianttechs.com -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.
