Email:- *[email protected]* <[email protected]> *Subject:* WebSphere Commerce Admin
Rate: market NEW YORK, New York Start Date 08-09-2010 End Date 10-08-2010 Description *Primary Skill: IBM-WebSphere-Commerce *Years Experience: 5+ Years WebSphere Commerce Admin: Responsibility: Logs all incoming work, and records sufficient information to facilitate effective incident, problem, or request processing. Identifies the impact, urgency, and priority of incidents, problems, and requests. Provides initial support for incidents and requests. Escalates incidents, problems, and requests that cannot be resolved by the service desk to the appropriate Service Delivery team, and monitor progress. Communicates the status of all open incidents, problems, and requests. Serves as the first point of contact for all incidents, problems, and requests. Investigates and diagnose the incidents and problems according to their effects, and identify the resolution or error. Raises Requests for Change (RFCs) to resolve errors and prevent the recurrence of problems. Monitors the progress on the resolution of errors. Assists the Incident Management team in handling major incidents, and identify the root causes. Assists in resolving issues that affect release scope, quality, schedule, budget, and resources. Makes sure the release work product adhere to unit standards. Makes sure the release documentation (including user guides, reference materials and administrator guides) are updated based on release changes. Develops and manages release communications, including release scope, status, issues, feedback mechanisms, and release deployment. Develops and maintains the releases Communications Plans. Skills Required: Knowledge and past experience with WebSphere Commerce Administration WebSphere Portal Administration WebSphere Apache Adm *Thanks & Regards..........* *Ramkumar.v* Technical Recruiter Hi-Range Technologies Inc. 906 Lacey Avenue Suite 115 Lisle; Illinois;60532 Ph: 630 324 8574 Fax Number: 630-969-2722 Email:- *[email protected]* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.
