Hi,
*Please send resume to [email protected] <[email protected]>* Job Title: IT - Technology Lead | Telecom | VOIP Protocols & Standards Location: South Peoria Street Englewood, Colorado, U.S.A. 80112-5833 Contract duration (in months) 12 Months Target Start Date 14-Nov-2016 Job Details: Must Have Skills (Top 2 technical skills only) 1. Vast experience in Unified Communication domain with hands on expertise on Oracle ACME SBC and ASC products. 2. Should be well versed with SIP protocol and call flows and trouble shooting. Nice to have skills (Top 2 only) 1. Sonus SBC Aware 2. Avaya product knowledge is an addon. Desired years of experience : 8 + Education/ Certifications (Required) : Bachelors in Engg Top 3 responsibilities you would expect the subcon to shoulder and execute: 1.Responsible of handling customer Tickets in SIP SBC Area 2.Proactive reporting and hand off of critical issues to offshore team 3.Need to monitor and be able to prioritise the tickets coming during US Tz. Enable L1.5 team Will the candidate be client facing and/or working with business users? Yes What is the team size, make up, culture, soft skills, and dress code, Hours? 1. Teletech is a large team with Offshore and onsite presence. Voice track has 20+ engineers from Infosys. 2. Well versed in business communications in English to establish a strong relationship with Client 3. 8 am to 5 pm MST (5 days mostly, Oncall support on Weekends might be there) Best Regards Ankit Kumar Sagwal IDC Technologies Inc. E-Mail: [email protected] Phone- 408-457-9381 Ext-4073 Hangout: ankit121.rgtalent -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
