Hi,


*Please send resume to  ankit.ku...@idctechnologies.com
<ankit.ku...@idctechnologies.com>*



Sr. Avaya Engineer

Phoenix, AZ



Skills required:



·         Senior level experience on the following: Avaya CS1000 Telephone
Systems, VoIP/SIP Technology, Contact Center, and Voicemail systems. Past
or current Avaya certifications courses.

·         Working knowledge desired: Avaya System/Session Manager, SBC’s,
Call Recording, Faxing Applications, Microsoft Skype for Business.

·         Ability to support the transition of legacy digital T-1’s to SIP
services.

·         Ability to perform analysis, diagnosis, and resolution of telecom
problems for end users; recommend and implement corrective solutions.

·         Utilizes technical expertise and experience in designing complex,
highly available, UC infrastructure solutions to support client’s
large-scale, multisite environment.

·         Must have prior experience troubleshooting UC/UCS technologies.

·         Strong technical ability with good analytical and problem solving
skills.

·         Must be well rounded with business office professional skills;
verbal, written, collaboration, accountability, ownership, motivation, and
follow-through.

·         7+ years’ experience supporting a multi-site large Voice PBX
infrastructure and VoIP environment. (Avaya, Avaya Heritage required)

·         3+ years’ experience in VoIP initiatives and
configuring/optimizing all VoIP/IP/UC systems and services

·         3+ years’ experience in Voice Networking, Installation of circuit
cards and troubleshooting network and carrier issues

·         Optional desired skills:



·         Cross platform experience data infrastructure.

·         Knowledge of Network topology (layer 1&2), QoS, routing,
switching, and converged integrated systems.

·         Background on Operating Systems, VMware, application databases
and server patching.

·         Education: Bachelor’s Degree or equivalent UC technical work
experience



Best Regards

Ankit Kumar Sagwal

IDC Technologies Inc.

E-Mail: ankit.ku...@idctechnologies.com

Phone- 408-457-9381 Ext-4073

Hangout: ankit121.rgtalent

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