Hope you are doing well!
This is Arjun Shah from Savvy Technology Solutions LLC and I am recruiting
on behalf of our client in TEXAS. Please send me your available candidates
resume on arjun.s...@savvytech.us
Role: Network Engineer
Duration: 22 (Months)
Location: Austin TX 78741
*** Local Candidates Only (TEXAS) ***
Job Description: Performs highly advanced technical telecommunications work
for the Office of the Attorney General (OAG) Child Support (CS) Information
Technology Department. Work involves performing and coordinating planning,
design, maintenance, configuration, and reliable operation of CSD
and data systems. Mentors, trains and reviews the work of others.
Requirements Minimum Skills Requirement in years
8 Plans, coordinates and performs design, operation and support
of agency telecommunications and data systems, including but not limited to:
telecommunication operations, voice/data networks, Call Center routing,
notification and Interactive Voice Response (IVR) systems
8 Performs project management and systems administration for statewide
telecommunication systems, including all Texas county locations
8 Plans, coordinates and develops design and support activities for
all telecommunications systems enhancements, upgrades, and implementations
8 Provides input and expertise in the development of third party vendor
services contracts to support the Child Support statewide network.
8 Develops and analyzes telecommunications management reports to inform
and support customers and inform management as requested
5 Reviews, develops, implements and evaluates policies, processes and
procedures related to telecommunication and network projects
5 Researches available products, solutions, and emerging technologies
and participates in efforts to review products and secure solutions;
recommends and implements new technologies, security enhancements and purchases
5 Experience in system administration, telecommunications design and
development, performing advanced and complex trouble-shooting and resolving
problems related to networks, WANs/LANs or WAN/Telecommunication installation
3 Mentors, trains and provides knowledge transfer to FTE staff in area
3 Skill in effective verbal and written communication with all levels
of customers/users within an organization
3 Skill in giving and following technical instructions
3 Skill in planning and organizing work to meet deadlines, goals and
complete multiple assignments without compromising accuracy
3 Knowledge of cause and effect when making network changes.
1 Skill in exercising sound judgment and effective decision making
1 Ability to learn new technologies and concepts quickly
1 Ability to provide excellent customer service
Preferred skill requirements in years
4 Bachelor’s degree from an accredited four-year college or university
in MIS, Computer Science, Mathematics, Engineering or related field of study
4 Experience with Cisco Unified Communications platforms and design
4 Experience with Edify/Convergys IVR’s and Outbound dialing solutions.
4 Experience with Calabrio Call Recording software.
1 Texas Child Support Program
Savvy Technology Solution LLC.
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