Hello,
Hope you are doing well, Please go through the requirement if it is
relevant for you than please send me your updated resume at
*[email protected]* <[email protected]> or you can give me a call at

*732-444-6424*



*Position: Linux Support Engineer*

*Location: Harrisburg, PA*

*Duration:  6+ months*

*Phone and Skype*



Proficient in all aspects of Red Hat LINUX support in both a physical and
Virtual realm, to include user account management, troubleshooting, daily
system monitoring, verifying the integrity and availability of all
hardware, server resources, systems and key processes, reviewing system and
application logs, configure NIC cards, and verifying completion of
scheduled jobs such as backups.  Delivers and leads team in the delivery of
second level remote hardware and software support services to clients to
resolve product use and multi-product/platform problems, and/or questions
relating to enterprise systems, networks and application software, as well
as desktop applications that are beyond the scope of the client’s first
level help desk support function. Provides referrals and/or dispatches to
other service providers to ensure that client’s service level and technical
requirements are met.  Coordinates critical customer issues as well as new
product and/or system implementations. Prepares, approves and coordinates
the implementation of technical documentation and ensures that technical
and customer documentation is current and complete.  Initiates process
improvements for internal and external customers. Identifies and performs a
variety of independent analysis and problem resolution assignments. Defines
approaches and provides extensive business and/or technical expertise to
attain objectives.



•       5 or more Years of Experience in Unix and Linux Systems Management

•       Advanced Skills in the Administration of Linux Servers

•       Very Good Knowledge with ITIL Processes (Incident, Problem and
Change Management).

•       Knowledge in using Service Management Tool like Service Center,
ServiceNow etc.

•       Excellent Communication Skills

•       Knowledge sharing and training juniors/peers

•       Should have worked in a Remote Support Environment

•       Ability to clearly articulate situations / issues to
cross-functional teams and clients

*Thanks & Regards*

*Ashish Khatri| Technical Recruiter*

*XChange Software* || 10 Austin Avenue, Iselin, NJ – 08830

*Phone :  732-444-6424 Fax: 732-601-4641|*

Email: [email protected] <[email protected]>

Hangout *[email protected] <[email protected]>*

*P* *Please don't print unless you really need to.** |**7* *Switch off as
you go** | **q* *Recycle always*

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