Hi Partners Hope you are doing great. *IVR Developer* *Radnor PA - reply to [email protected] <[email protected]>*
Required skills Support Avaya Infrastructure ensuring platform is fully operational and meets documented Service Level objectives. Experience with Avaya Framework and Avaya IVR tools such as Dialog Design, Eclipse Framework, Computer Telephony Interfaces and Nuance Speech Platform Support/Implement periodic upgrades of the Avaya Infrastructure as required. Includes both patch updates and full version upgrades. Implement, document, and maintain Avaya Voice Portal IVR Applications for all business units. Support business requests for routing changes using the necessary process controls to ensure production operation is not at risk Exhibit proficiency in the installation and configuration of Avaya Voice Portal and Avaya Aura Voice and CTI Platform. Provide second level support and maintenance for the Nuance Speech Platform. Support periodic platform upgrades and/or solution design changes that may arise. Support periodic platform upgrades and assist with troubleshooting scheduling issues that may arise with business users Thanks Chetan Ghediya CyberThink Inc [email protected] 732-481-4174 Ext- 6647 -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
