Hello,


We have an urgent requirement for an *Contract position* based in *Appian
Technical Lead*. location *Thousand Oaks, CA*. If you are interested in
this position, please contact me / send your updated resume.



*Job Role:    **Appian Technical Lead*

*Duration:   Long term Contract  *

*Location:    **Thousand Oaks, CA*



*Purpose: *



We are looking to improve the user assistance for the applications we
support. This requires that we migrate from Adobe Frame Maker to an
authoring toolset that will integrate with a component content management
system in the future. (We currently output online Help from structured
Frame Maker using RoboHelp.) We need a technical expert who has experience
setting up and transitioning a team from Frame Maker to a single-source
authoring and multi-channel publishing toolset and workflow.



*Functions:  *



·         Work with direction of the User Assistance Lead to implement
tools and define processes that contribute to departmental goals and
success

·         Assess current state of authoring environment and makes
recommendations for next steps

·         Collect and analyze requirements and define scope

·         May need to research toolsets in order to provide recommendations
based on constraints like budget

·         Contact and collaborate with chosen toolset companies to schedule
demos, discuss requirements, et cetera

·         Assist User Assistance Lead with writing proposal and plan for
future authoring toolset



*Qualifications:*



·         Bachelor’s degree in Communications, Journalism, English, or
Technical Writing

·         Three+ years of experience as a lead for implementing and
troubleshooting Help development tools

·         Three+ years of experience leading teams, implementing improved
processes, and researching use of tools best practices

·         Ability to use interpersonal, oral, and written communication
skills to persuade and influence others

·         Customer oriented

·         Ability to multi-task, organize, and prioritize

·         Understanding of software development processes and methodology
such as Agile and Waterfall



*Tools: *



·         Technical proficiency in migrating Adobe FrameMaker (structured
and unstructured) to Help files to a new toolset in order to publish to
multiple output types, in addition to troubleshooting any problems that
might occur

·         Experience with component content management systems

·         Experience using an XML editor such as XMetal

·         Working knowledge of HTML, CSS, and JavaScript a plus









*Shubhangi Sharma United Software Group Inc..  565 Metro Place South. Suite
# 110  Dublin, OH 43017  Phone: 614-495-9222, Ext- 448 Fax: 1-866-764-1148
**shubhang...@usgrpinc.com* <shubhang...@usgrpinc.com>
  *www.usgrpinc.com* <http://www.usgrpinc.com/>



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*USG is an Equal Opportunity Employer. Qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
age, disability, military status, national origin or any other
characteristic protected under federal, state, or applicable local law.*

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