*Please send me profiles at **[email protected] <http://apetan.com>m*

Hi,

Job Title:                         Scrum Master

Location:                         Iowa City/IA

Duration:                         18-24 months/Contract

*Interview:Skype*

*Need USC Only*



Typical work-related activities include:

• Develop Service themes and epics, ensuring integrity of the service
across products

• Engage stakeholders to identify cross-functional product features, and
impacts to current processes, operations, and platforms

• Support the Service Owner in the generation of Service Roadmaps and
Service Backlogs, plus grooming of those backlogs

• Bundling of service backlog items into implementable initiatives at the
Scrum and Sprint backlog level, supporting the product owners and Scrum
teams in the understanding of initiatives/scrum feature contents

• Develop detailed service requirements, requirements scope, use cases, and
user stories as needed, and work with Business Analysts at the Scrum level
to ensure implementation of those

• Work with the product owners and support the prioritization of work
through Scrum work-streams

• Facilitating meetings involving cross-functional teams across the life
cycle from strategy and planning to implementation

• Support Scrum and Sprint planning and estimation of effort, as well as
Scrum of Scrums when needed

• Generate and maintain requirements traceability matrixes and the
relationships to use cases

• Produce communications and documentation that is clear and organized

• Map high level processes and elicit service requirements from process
improvement activities

• Ensure that Customer Experience and Customer Care requirements are
included in the Service Backlog and cascaded down to Scrums

EXPERIENCE: • Minimum of five years of service/business analyst related
experience required • Experience with: o Process improvement and LEAN
approaches o Agile methodologies (Scrum and SAFE) o Backlog grooming and
prioritization • Experience in developing customer portals strongly
preferred

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of customer portal trends

• Knowledge of customer experience, user experience, the importance of
user-centered design and customer validation.

• Knowledge of web content management systems and modern web architectures
Technology Experience Required: o Outlook o Jira o Aha (preferred)



*Umang Jain | Sr. Technical Recruiter| Apetan Consulting LLC*

*Phone: 201-620-9700* ** 1**45** | *

*Mailing Address:* 72 Van Reipen Avenue pmb#255, Jersey City, NJ 07306

*Corp. Office:*  15 Union Avenue, office # 6, Rutherford, New Jersey 07070

*[email protected] <[email protected]> | Web link:  www.apetan.com
<http://www.apetan.com/>*

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