-- Hi Partners,
Please send resumes to *[email protected]* *Position: eBS Support Lead* *San Francisco, CA* *6 months* Key Skills: - Oracle EBS R12 OTC or PTP - Techno Functional experience - Experience leading a global eBS support team – managing user tickets, minor enhancements, application availability. - Familiar with ITIL Processes Responsibilities/Deliverables Coordinate the following activities: • Resolution of user tickets, • Gather requirements for minor enhancements, configuration changes. • Troubleshooting interfaces, reports and workflow issues. • Job Monitoring and providing on call support. • Manage client interaction, SLAs and performance reporting. Thanks & Regards, Deepthi Fabergent 63, Ramapo Valley Road | Suite 214 Mahwah, NJ 07430 Email: [email protected] Website: www.fabergent.com -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.
