*Hope you are doing well.* We have an urgent requirement for the below position. Please go through the job description and send me your updated resume along with contact details ASAP. Email:- *[email protected]*
*Subject:** **SAP FUNCTIONAL Service mgmt. (SM) Consultant*** *Location: **Los Angeles or San Diego, CA* *Duration: **6-12 months w/ option for additional time* *Rate: market* *Interview: Phone *** Project Description: Customer is requesting a Lead Consultant to guide them through a full SM implementation. The SM functional Lead will be charged with leading the Business Process Design to advise & manage senior business and IT leads. Requirements: 1. Must have 3-5+ years of SAP SM functional requirements gathering and configuration experience including relating to: a. Gathering business requirements b. Design and configuration of SAP Service Mgmt. components such as i. Service Notifications, ii. Service Orders, iii. Contracts, iv. Quotes, v. Activity Types & Rates, Catalogs vi. Repair Orders; Billable, non-Billable, Resource Related Billing vii. Warranty (Customer) c. Solution walk through, gap assessment, providing work arounds, testing and training d. Maintaining required documentation per process and application determined by Client 2. Must have previous experience as a ITIL/ITSM Business Analyst with the ability to gather and document user requirements and assist in building a SAP implementation blueprint; a. Contribute to and / or lead the development of client deliverables such as current state assessment reports, future state designs, requirements documents, IT process flows, operational procedures, training plans, and more. b. Organize and document findings of current state assessments, client working sessions, industry research, etc. c. Prepare recommendations for implementation of new procedures / systems. 3. Demonstrated knowledge of IT management frameworks (ITIL, eTOM, COBiT, Six Sigma, etc…) - certifications preferred. a. Should have hands-on experience with the implementation, configuration and/or use of one or more leading IT service management tools (e.g. BMC Remedy, HP Service Manager, IBM Maximo, CA Unicenter, Service-now, newScale, etc.) - certifications are a plus. 4. Must be able to interface effectively with all levels of the organization. 5. Must have excellent interpersonal skills and be strong and effective communicator 6. Good writing skills and ability to multi task in the support of this project. *Kindly provide the following details for quick process:* * Full Name: Contact: Email: Current Location ( City & State ): Visa Status: Availability:* *Last four digit of your SSN:* *References from your previous two companies:* If you have any questions please feel free to call me. Thanks & Regards.......... Ramkumar.v Technical Recruiter US Software Corporation, 1431 Opus Place, Suite # 605 Downers Grove, IL-60515 Ph: 630 324 8574 Fax Number: 630 810 1406 Email:- [email protected] G Talk:- ramk.ussoft Yahoo IM:- ramkumar.ussoft http://www.ussoftco.com -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.
