*please send your resumes at pram...@astirit.com*
work location –*Milwaukee, WI* *Long Term * * * *Lead Business Analyst (Siebel CRM)* *Responsibility Level:* Responsible for project/system development and support. Use knowledge of business and technology trends to select and develop project/systems strategies that are responsive to the needs of the Controls Group's business units and customers. Establish and execute project/systems schedules and service levels that are compatible with the business needs and cost targets. Provide continuous support to business units and customers throughout the life of systems and contracts.. Aggressively lead efforts in productivity and quality improvements. *Principal Duties:* 1. Work with business owners to identify and prioritize business requirements. 2. Identify functionality enhancements that lead to continuous improvement. 3. Manage efforts leading to functionality enhancements. 4. Coordination with development and functional resources for design review and approval. 5. Coordination with QA/Testing activities. 6. Organize and direct a team of employees dedicated to the functional and technological definition of projects and systems. 7. Responsible for selecting, advocating, and following open industry standards and Controls Group Technology Architecture. 8. Manage all aspects of project/systems Life Cycle including requirement definition, planning, resource allocation, development, make/buy/customize decisions, deployment and support strategy, system/project discontinuation, migration, intellectual property protection, as well as the preparation of all necessary documentation, and technology transfer. 9. Control, monitor and report on progress and costs, identify potential difficulties, and highlight decision points for all assigned projects. 10. Foster an environment which encourages effective working relationships with other functional groups within and outside of Controls Group Information Technologies, such as other Programs, Corporate Information Technologies, Product Engineering, Business and Controls Group Management, Marketing, Support Services, Training, vendors, consultants, etc. 11. Develop and execute quality programs, including defining, measuring, and tracking both in-process and delivery measurements and metrics. Use quality data and metrics to improve quality of Controls Group IT processes and systems. 12. Provide technical support during the lifetime of the projects/systems. Anticipate technology changes, and plan for the evolution and/or replacement of the projects/systems. 13. Manage relationships and negotiations with outside vendors. Authorize contracts with consultants and other outside vendors as needed, within approved limits. 14. Provide comprehensive management reports on projects. Qualifications *Requirements:* 1. Bachelor of Science Degree in Engineering or Computer Science, or equivalent experience. 2. Demonstrated technology/systems management experience, or demonstrated project leadership, people leadership, and technology leadership skills. 3. Knowledge of CRM concepts and processes (preferably Siebel driven) 4. Knowledge of Service businesses (Quote-to-Cash and Procure-to-Pay processes). 5. Knowledge of SOX controls and how they affect day-to-day business processes. 6. 24x7 availability for escalation and business process monitoring (to provide business process prioritization and work-around identification during critical outages). 7. Ability to travel to the branches and work with end users. 8. Five years of Systems or Technology Development/Operations experience. 9. Knowledge of latest information technology tools and practices and how to cost-effectively apply them to solve business problems. 10. Knowledge of procedures in relevant IT operations, technology, and/or business functional areas such as marketing, product development and support processes and procedures. 11. Demonstrated ability to influence others at multiple organizational levels, to lead and work in a team-environment; ability to lead collaborative efforts with user, development, business, and support groups; good written and oral communication skills, flexibility and adaptability to changing situations. 12. Ability to accurately judge individual capabilities and limitations, to manage the performance and contributions of others, to provide sensitive and constructive feedback, and to provide career development coaching for technical professionals. *Thanks & Regards,* *Pramod Reddy Kotha* *Astir IT Solutions, Inc.* Off: 732-694-6000*730 *Fax:* 973-215-2191 *Email:**pram...@astirit.com* Yahoo: *recruiter.pramod Gtalk: pramodreddy.astirit* *LinkedIn:* http://www.linkedin.com/pub/pramod-recruiter/38/693/a89 * **50 Cragwood Rd, Suite # 219, South Plainfield, NJ 07080 ** www.astirit.com* <http://www.astirit.com/>* * *2007-2009 NJ Finest *||* 2007-2009 INC 500 Company *|| *NJBIZ - Business of the Year 2006 Finalist* This e-mail communication is intended solely for the exclusive and confidential use of the individual(s) to which it was addressed. 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