Hi Associates,

Cisco Technical Analyst (5)

Location: Phoenix, AZ
Length: 12 months

Start; ASAP

Interview : phone

*Rate $40
*



This role is for a 2nd/3rd level support role that will be performing
application development work . They must demonstrate this during the
interview:

Primary Skills needed:
1. Cisco Customer Voice Portal (CVP)
2. Cisco CVP Studio Experience
3. Cisco Intelligent Contact Management (ICM)
4. Cisco Unified Contact Center Enterprise (UCCE) experience

Other Skills requested:
.Application Scripting & Support
-TCP/IP networking fundamentals
-Voice User Interface Design
-Complex Call Routing Application Design
-AT&T Route IT application
-Understand ITIL Principles (Service Management)
-Experience with moving from Avaya to Cisco would be helpful
-Self Directed
-Team player
-Ability to work with both technical and non-technical


*HARRY WILSON |
*
IT Technical Recruiter
*CAT Technology Inc.
"Committed to Human Excellence Through IT"
*Hasbrouck Heights, NJ
Voice : 201 257 5081 Ext 272| Fax: 201 727 9296
Email: [email protected] ,*[email protected]*
Visit us at: www.catamerica.com | www.cattechnologies.com.                 *
*

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