*Hi,*

* *

*Please send resume to [email protected]*

* *

*Sr. Siebel Analyst *

*Location: Fort Lauderdale, FL*

*3 month contract, extensions*

*Rate: $50-60*

*Phone Interview TOMORROW at 4pm.*

* *

***the most important part is the Task Based UI and Version 8.1!!!****



*Must Haves: *

•         Functional knowledge of Siebel CRM applications (version 8.1
required with specialty in task based UI)

•         5+ yrs with Siebel BA experience

•         Avaya CTI experience preferred

•         Working knowledge of business requirements and system
requirements methodology

•         Strong analytical and problem definition and solving abilities

•         Strong written and verbal communication skills

•         Working knowledge of MS Office applications and other
productivity tools

•         Working knowledge of application architecture and networks

•         Basic knowledge of Microsoft desktop and server operating systems

•         Working understanding of applications and networks

•         Must be responsive and deadline-oriented with a sense of urgency

•         Ability to prioritize own tasks and escalate issues with timely
task completion when appropriate.



*Job Details: *

Focuses on demonstrating knowledge of established concepts in reviewing,
analyzing, and evaluating functional processes in a Siebel CRM 8.1.1 Call
Center environment. Understands the concepts, tools, and techniques for the
Siebel system and CTI development.  Analyses and designs the Siebel to
support the business with a focus on Siebel CRM task based user interface,
BI Publisher, CRM Desktop and other new features design. Tracks and
analyzes business practice trends. Collaborates with the Lead Analyst &
Requirements Manager to help translate business practice requirements and
satisfy them using the Siebel CRM system/Avaya CTI modules and features.
Identifies and solves problems and seeks help from more experienced peers
or other available sources, when necessary.



*Thanks & Regards*,

* *

*Annie Mark   *

*Addon Technologies*

*Ph:  734-956-4737 Ext **1+**202*

*[email protected]*

*www.addonusa.com*

* *

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