*REPLY TO [email protected] ASAP!!! * Hi ,
Greetings of the day!!! We have a *Application Support - CHUB* position available at *Bothell, WA*. I have included the job description below. JMA Information Technology is an IT consulting firm, headquartered in Overland Park, KS. Our areas of expertise includes: Network Design and Security, Voice, Video and Data Infrastructure, Performance Analysis and Improvement, Maintenance Service, Software Development, Project Management, and Staff Augmentation. I look forward to speaking to you at your earliest convenience to discuss your possible future with JMA. Please attach your word formatted resume and give me a call at your earliest convenience. My contact information is below. *Thanks & Regards,* * * *Harish Vummidi* JMA Information Technology, 913-667-2848 [Direct] | 913-667-2828 X 206 | 866-639-4749 [F] 10551 Barkley St. Suite 400 | Overland Park, KS 66212 [email protected] | www.jma-it.com View my jobs @ http://www.bullhornreach.com/user/42066/jobs [image: btn_myprofile_160x33] *Position: 18274 - Application Support - CHUB* *Location: Bothell, WA* *Contract: 3 Months* * * *Job Description: * An Application Support Analyst IV – Middleware Hub has in-depth experience, knowledge and skills in supporting enterprise Siebel systems running on both Windows and Unix platforms. An Analyst IV is able to work independently on escalated issues and prioritizes, investigates and resolves them without guidance from others. Frequently an Analyst IV will lead teams and projects to resolve complex technical issues. *Primary Duties and Responsibilities:* • Proactively suggest ways of improving system stability, availability, performance and reliability • Able to prioritize and resolve multiple complex and critical issues • Forecast and plan for supporting both applications functionality and capacity requirements in a rapidly growing, changing and complex environment • Protect and insure the stability of the operational systems as well as maintain the integrity of the data they contain • Assist in determining the impact of operational issues and provide input into their resolution via data extraction and quantification • Coordinate and prioritize all escalated activities, including testing, project management and implementation of system upgrades, enhancements, and bug fixes • Assess critical path and assist in implementation of any project required by the business • Available to provide 24 X7 on call support on a rotating basis with other team members • Lead efforts in complex troubleshooting, recovery and root cause investigation *Minimum Required Skills / Competencies:* • Experience in supporting Siebel applications running Siebel 8.x, UCM module experience preferred (2-5 years preferred) • Experience with Siebel application administration (Assignment Rules, Workflow Policies, Server Components, Assignment Manager, EIM/EAI, Product Catalog, LOVs, Audit Trail, Application Deployment Manager) • Experience with Siebel’s SRF Build/deployment methodology • Experience with Informatica Data Quality server configuration • Experience working with both Unix and Windows using command line tools (3-5 years preferred) • Experience working with large relational databases running enterprise software systems, including design and support, Oracle 11g experience preferred • Experience building complex SQL queries through multiple interfaces on Oracle databases, Oracle 11g preferred • Experience working with a web server, such as SunOne, Weblogic, Websphere or Apache in a multiple server domain environment • Strong experience with scripting in a Unix and/or Windows environment (Shell or Perl acceptable, 2-4 years preferred) • Extensive experience in troubleshooting internal customer related issues and managing customer relationships required (4 to 6 years preferred) • System Analysis experience in the support/operation of a of large carrier class enterprise middleware system, preferably in a wireless environment • Experience in testing, quality and change management methodologies • Previous experience in 24 hrs/day, 7 days/week systems support capacity • Available to provide 24/7 support as required *Preferred skills:* • Transfer knowledge to other members of your team as well as across to other groups • Assist in testing of new software as escalated -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.
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