*
*
*Remedy Admnistrator - Level 3 *
No. Of positions: *1 Nos.*
*Austin, TX*
*DURATION: ** Long Term*
*Need to Undergo BGV*
* *
*Avaialble for permanent position only.***
* *
· *Minimum 5 years’ experience in a position as a Remedy Lead with
total IT experience of not less than 8 years using the Helpdesk, SLM, Asset
Management, and Change Management, Atrium CMDB modules and Administration*
· *SME on Remedy ARS based ITSM Suite 6 .0 ,7.0. This includes
the Helpdesk, SLA, Asset Management, and Change Management modules, Atrium
CMDB & custom applications based on Remedy ARS as well as integrations with
external applications. *
· *CMDB Experience is essential.*
· *Remedy Server Administration– ARS Server Configuration & Patch
Management, Email Engine configuration, Distributed Server Option
configuration, Log Analysis*
· *Remedy Application Enhancements – Ability to modify Action
Request System based workflow objects.*
· *Good communication skills*
**
**
**
*Thanks & Regards*
*A T T Y*
Manager - Recruitment
IDC Technologies, Inc.,
1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035,
Contact #: 408-457-9399 Ext: 2026 || Email: [email protected] ||
Web: www.idctechnologies.com
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