Hi, My Name is Paul I am looking for Technical Support Engineer at Denver, CO. If interested please reply me back with your updated resume along with your hr/rate expectation Designation: Support Engineer Role: Technical Support Engineer Qualification: Gradute Experience: minimum 4-5 Years Location: Denver, CO Technical & Language Skills: English & Spanish language skills (Must have), Networking Concepts, Java Programming skills (Basic), XML Knowlegde (Basic), Webservices - Functional knowledge. Skills & Responsibilities: 1) Should have very good communication skills in English and Spanish. 2) Should be willing to work in shifts and flexible timings. 3) Should be well conversant functionally with Windows, Unix and Linux Operating Systems. 4) Thorough understanding of Customer's deployment architecture and software components & inter component communications. 5) Well versed with any IT Service Management work-flow and processes. 6) Experience in providing Technical L1/L2 support. 7) Troubleshoot environment, connectivity and applications related issues. 8) Analyze system and application logs and perform initial investigation for the issues reported/identified. 9) Segregate & Categorize, Prioritize, Report and Track Issues/Service Calls. 10) Generate daily, weekly reports and share them with the stakeholders. Thank you & Regards, Paul IDC Technologies, Inc. 1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035 Office: 408-852-7191 Fax: 408-608-6088 Email to: paul <mailto:[email protected]> @idctechnologies.com Web: <blocked::http://www.idctechnologies.com/> www.idctechnologies.com Yahoo IM - [email protected] GTalk - [email protected] cid:[email protected] -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.
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