Job Descriptions for L3 Network
Location – Fremont, CA
Duration – 4 months +
*Job Description*
Role & Responsibilities
§ Perform advanced configuration & trouble-shooting of Network failures –
L3 level support.
§ Handle escalations from L2 incident Management team.
§ Coordination on Problem analysis and providing RCA.
§ Plan, execute and report Availability, Performance & Capacity management
of Network and Security services.
§ Coordination with vendor / Service provider for problem resolution.
§ Change Impact analysis and Change coordination
§ Network and Security Patch management and upgrades.
§ Plan and execute DR requirements for the technology and coordinate the
same at project and program level requirements.
§ Troubleshoot hardware and proved hands and feet support
§ Meet reporting requirements and represent the tower in customer,
project, program meeting and audits as required.
§ Lead the tower for technical operations, Operations standardization and
documentation review.
§ Manage, maintain & update the Knowledge management database for the
tower.
§ Coordinate with customer in creation of SOP’s, Templates, policies, etc.
And make sure they implemented and effective.
§ Making sure that all the resource meets the required security standards,
policy and operations standards, quality guideline and procedure and
process are followed at all times.
§ Conduct audits on incident ticket and service request and recommend of
improvements
§ Analysis all the incident, service tickets and initiate for Service
improvement and Lean programs.
Required Candidate Profile
(Job Requirements / Descriptions)
*Profile:– *
§ 7 – 10 yrs of experience in handling Network systems administration.
§ Expert Knowledge in managing and implementation of Cisco Routers,
Switches, Wireless controllers, WAN / LAN administration, Cisco ACS and
Nortel VPN networks.
§ Expert knowledge in managing and troubleshooting Firewalls, Tripwire,
RSA ACE server, SSL VPN, Pointsec, Proxy servers and Juniper IDP setups.
§ Troubleshoot hardware and proved hands and feet support
§ CCNP Certified, CCIE(q), with one additional certification on Tools,
Platforms, vendors
§ Should have a very good understanding of ITIL process. Preferably ITIL
foundation certified.
§ Excellent verbal and written communication, good customer handling
skills and working experience in working with Virtual customers & Teams.
*Technical Skills Required *
*Key skills required: (in the order of priority)*
§ 7 -10 yrs in LAN / WAN technologies
*Specific Domain/Technical/Functional skills*
*Networking*
- Recommend new hardware or replacement of existing hardware.
- Approve all hardware and software/firmware requests.
- Procure all hardware and software/firmware.
- De-commission / retire displaced network devices as required.
- Track the availability of patches for software/firmware.
- Approve the installation of patches for network software/firmware.
- Plan and schedule major network software/firmware/hardware changes and
repair activities in accordance with Change Management procedures.
- Coordinate and ensure that network equipment and network software not
covered under warranty is appropriately placed on maintenance service
contract.
- Coordinate to obtain and provide necessary replacement parts.
- Maintain, manage and understand the warranty documentation for
supported network equipment.
- Review and understand network performance and implications of
providing additional connectivity.
- Measure and analyze network availability and performance.
- Network infrastructure capacity management including forecasting and
recommending bandwidth consumption requirements
- Provide cost estimate to effect network changes.
- Approve network changes and implement them in accordance with Project
& Change Management procedures.
- Identify areas for improvement including improvements to process flow
when required.
- IP address design, Consolidation and management.
- Network Optimization and QoS Management.
- Router & Switch infrastructure Management & configuration
- Provide Escalation support to L2 teams, handle major outage review,
conduct RCA & Technical SIPs.
- Advanced Technology Implementation, Configuration and troubleshooting
including MPLS, BGP, Multimedia etc.
- Prepare Trend Analysis based on link Usage and Hardware Utilization. .
- Able to Implement and configure any one of the monitoring and
management platforms like HPOV NNM(used by NOC for up/down), Orion -Solar
winds, NETQoS, CiscoWorks LMS, Cisco ACS, MRTG, NetScout, Distributed
Sniff, Packeteer, DFM, Cisco MARS, and WLSE.
- Able to Implement and configure any one of Load Balancer / Content
switching infrastructure like F5, Radware, CSS/CSM etc.
- Service mgmt participation, SLA and performance report review and
validation, vendor mgmt
- Physical installation, staging and basic configuration as per the
implementation/LLD document
- Network migration activities and implementation rollout
- Conduct Network Audit and Policy compliance reviews.
- Backup planning for all the in scope network devices
- DR planning and execution for all the in scope network devices
*List top 4 qualities for evaluation in order of importance*
* *
* *
*Rank *
* Criteria for Evaluation*
1
Excellent in Network Administration L3 Level
- Network
- Cisco Routers and Switches, Nexus switches.
- IP routing and Switching.
- MPLS Technology.
- Routing Protocols like Eigrp and BGP.
- Understanding of Cisco ASA (Cisco VPN Technology).
- Cisco ACS (Tacacs).
- Understanding of Cisco Wireless LAN Controllers and Access points.
- Reporting tool and server from NetQos.
2
Excellent verbal and written Communication Skills
3
Working experience in working with Virtual customers & Teams
4
Flexibility , working in shifts
**
*Thanks & Regards*
*A T T Y*
Manager - Recruitment
IDC Technologies, Inc.,
1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035,
Contact #: 408-457-9399 Ext: 2026 || Email: [email protected] ||
Web: www.idctechnologies.com
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