Requirement: Storage Netapp Consultants****

Duration: Until End of Sept 2012****

There are 9 total positions…each mentioned below.  ITS ALL WORK FROM HOME….*
***

** **

*Interoperability Matrix Tool (“IMT”) Lead: **(one needed)*****

 ****

**·         **Rapidly identify and interpret NetApp Best Practices in terms
of the Customer’s IT environment (Servers/Software/Switches/Data): requires
a complete and in-depth understanding of the IMT tool****

**·         **Excellent communication skills: will interface directly with
the NetApp-PS/AT&T Project Team as well as with NetApp Global Services
(“NGS”) ****

**·         **Detailed understanding of NGS support case initiation and
management (specifically around IMT issues)****

**·         **Expertise in MS-Excel to represent complicated support
scenarios to the customer (Pivot Table experience preferred)****

**·         **Technical expertise and experience in SAN topology and
architecture****

**·         **Ability to set provide leadership to offshore IMT team****

 ****

*Data Migration Engineers (“DME”): (these roles are offshore and are **already
being sourced** **by a specific NetApp partner so **NONE are Needed**  **but
the skill set is material to the positions being staffed by NetApp so they
are listed here for your reference only)*****

**·         **Work is both core business hours (8-5) and up to two (2)
evening migrations each week.****

**o   **Migrations are currently *10PM to 8AM EST*; however, migrations may
start and or end 2hours earlier or later from* that time.  Expected hours
are 45 per week.*****

**o   ***Skillset is storage migrations with emphasis on OS-skills:  Linux
and Windows are dominant*****

**o   ***Remote work experience is necessary as is a reliable telephone,
and internet connectivity required for all day-to-day work *****

**§  ***Note:  DMEs for Platinum Surge are coming from Accenture Offshore,
so they have their own skillset parameters.*****

**§  ***This description is posted here as reference for the following
roles only…*****

 ****

*Migration Team Leads: **(three needed)*****

**o   ***Same as above, plus…*****

**o   **Strong (NetApp mandatory + other vendor preferred) Storage,
Host-based and Data Transfer Appliance (“DTA”: if NetApp) migration
experience and skills. ****

**§  ** Awareness of DTA Licensing models.****

**o   **Stand-alone technical skills with the ability to direct, influence
and respond to both internal and external team member questions for storage
and OS-planning of migration methods and client preparation meetings****

**§  **Examples of effective team leads whom you may know are Jay Stillman,
Phil Borkstrom and Alex Umanski****

**o   **Responsible for 1-2 windows week (majority are night time
migrations: see above DME description)****

**o   **Expected hours 45-50 per week****

 ****

*Migration Coordinators (“MC”): **(two needed)*****

**o   **MC’s must have strong Excel & SharePoint, Basic Understanding of
NetApp and other vendor Storage terminology and architectures as well as OS
(Linux & Windows both strongly preferred)****

**o   **Will provide technical write-ups of migration activities on a
weekly basis (Go, No-Go calls, meeting preparation and Lessons Learned from
completed migration windows) for an audience with a wide variety of Storage
Skills (from None to Architecture Expert).****

**o   ***Extensive Project Management experience* with large clients with
demonstrated ability to understand, represent and control complex priority
planning and communications functions.****

**o   **Researches, escalates and directs communication while
*in-window,*as well as apart from the migration windows, to reach
clear resolution on
complex technical questions.  Will work directly with both internal and
external technical and business clients.****

**o   **Will manage communication and escalation for 1-2 windows week
(majority are night time migrations)****

**o   **Expected hours 45 per week.****

 ****

*Silver/Gold Team* (*S*pecific *M*ethod *O*f *P*rocess “*SMOP*”) (*two
needed*) and *Gold Team* (Target Storage Configuration and *DTA Job Setup*)(
*one needed):*****

**o   **Extensive UNIX administration background and storage****

**o   **NetApp migrations involving Bare Metal servers are extremely unique
to each server/storage configuration and require a deep level of personal
involvement in the SMOP development, documentation, and potentially in its
execution****

**o   **DTA Job setup expertise****

**o   **Most work is 9-5 daytime hours, rarely needed on weekends****

** **

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