*Dear Folks, * *Kindly share profiles for below position at market rate.*
*Project* : Siebel Production Support *Job Title* : Production Support lead *Relevant Experience (Yrs) * : 8+ Years (minimum) *Technical/ Managerial Skills * : - Should have proficiency in Siebel 8 - Should have very good understanding of Siebel Architecture - Techno Managerial experience of minimum 5 years in Siebel Projects - Minimum 3 years of Production Support Management experience - Able to manage Siebel Production Support with multiple projects - Able to manage multi location Tier 2 and Tier 3 Support team - Very Good communication and negotiation skills *Preferred Experience * - Siebel Techno Managerial - Production Support Management - Exposure to Airline domain. *Roles & Responsibilities* - Accountable for SLA Management - Ensure the overall stability, performance, and quality of the Siebel - Lead Production application issue resolution and system enhancement development efforts from requirement gathering and analysis through implementation - Prioritize, schedule, assign, and manage the workload of the Siebel support and development staff - Provide functional and technical support and guidance to the Siebel - Liaise with the Help Desk Manager, Technical Leads, Project Manager, 3rdparty vendors and business owners - Maintain and ensure compliance to Standard Operating Procedure - Metrics Reporting - Maintain and communicate status to management - Communication Management - Risk Management - Resource Management *Work Location* : Fort Worth, Texas *Thanks* *ATTY* || Best way to reach me via reply of this email || -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.
