Hi I have an urgent requirement of ‘*SalesForce Business Analyst’ please
send me the resumes along with your contact details.*



*Title: SalesForce Business Analyst***

*Location – Milpitas, CA*

*Duration: 6 – 12 Months*

*No Of Positions: 5*



*JD: *



*Roles & Responsibilities:*



·         Service Max experienced business analyst (preferably in the
Medical Device Domain).

·         Over 5 years’ Experience on  SFDC service cloud/Service max
implementations.

·         Should be proficient in Requirements Capturing and translating
them into Functional Specifications Participate in business drawing
Processes with respect to SFDC functionality.

·         Participate in Stakeholder Meetings

·         Should have experience in working in an Agile Development model.

·         Should have good understanding of Service Function processes
specifically around Work Order Management, Case and Complaint Management,
Site Installation Management, Field Service Management and Knowledge
Management.

·         Must be creative, innovative and be able to work in a fast-paced
environment with the ability to abstract detail into larger patterns,
familiarity with user-centered analysis and evaluation techniques.

·         Self-Starter who can manage multiple tasks simultaneously with
minimal supervision.

·         Excellent oral, written communication and presentation skills.

·         SFDC/S Max Certified professionals preferred.





Thanks and Regards

Andy

Talent Acquisition Team  Glomark International LLC* *Direct: 908-333-5191
Fax: 908-688-8831 Email: a...@glomark-llc.com

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