Hi Partners
Hope you are doing great
*IVR Developer - 100% Remote work*
We are looking for a several IVR Developers, with skills in *Advanced
Speech Recognition, CVP, IVR solutions, VoiceXML,* grammar development,
backend integration, and *Java* to join our growing CTI and Speech
Solutions team. As an *IVR Developer*, you will have hands-on exposure to a
wide range of technologies and will be responsible for providing technical
solutions to meet the various needs of our clients. You will enjoy
involvement in some implementation, design, development and heavy support,
while interacting with the client facing teams and internal clients. You
will work as part of a team located in the US that plays a key role in
implementing solutions and delivering results.
*Responsibilities:*
- Interpret and analyze business requirements to identify risks and
design appropriate solutions
- Develop and assess the capabilities and limitations of the
applications and technologies and recommend alternatives and solutions
- Provide guidance for business decisions from a technical perspective
on such issues as performance, scalability, reliability, and security
- Collaborate with project team members to provide input to design
specifications related to speech application
- *Develop IVR / Speech applications using CVP Studio, VXML, and Java*
- Integrate to backend systems such as web services, databases, legacy
3270, fax, CTI, and reporting
- Develop simple grammars for speech applications
- Understand differences between types of grammars (list, pattern,
etc.), benefits and when each is appropriate to maximize accuracy for a
given dialog
*Required Skills/Experience: *
- 2+ years experience in *VoiceXML IVR technologies*
- 2+ years experience in *Advanced Speech Recognition* solution design
and development.
1+ year experience in grammar design, development (ABNF, GRXML), and
testing
- 1+ years experience in speech tuning and grammar analysis
- *VXML, SSML, XML, JAVA, J2EE, JSP, .NET, C#, ASP*, etc.
- Proficient written and verbal skills
- Strong understanding of Natural Language design and Directed Dialogue
design techniques for speech applications
- Strong knowledge of various speech engine capabilities and tuning
concepts
- Ideal candidate will have experience with Nuance and/or IBM WVS speech
engines/tools
- Ability to travel up to 40%. Will telecommute/work from home when not
traveling to client sites.
*In addition, the ideal candidate will have experience with:*
- Experience with Cisco CVP platform & CVP Studio including java
development of custom elements
- Nuance speech engines (ASR/TTS) and tools with an emphasis on Nuance
OSR, Recognizer v9, RealSpeak 4.x, and Speechify
- Nuance MRCP (SWMS or Nuance Speech Server) and Licensing components
- Voice Biometrics and Nuance SpeechSecure and Verifier 4.0
- IBM WVS
- Implementing Natural Language applications and tools
- Dictionary creation for ASR/TTS
- SSML and tuning Text-To-Speech systems
- VXML based IVR platforms such as CVP, GVP, AVP, Voxeo, and Voxify
- Traditional IVR platforms such as Intervoice, Edify, or Nortel
- Experience with web technology and application servers
- Tomcat
- WebSphere
- IIS
- Apache
- WebLogic
- Integration with back-end data systems and CTI
- Cisco ICM, Genesys
- Web Services, HTTP/XML
- Database via SQL, JDBC/ADO.NET <http://ado.net/> (MS SQL Server,
Oracle, Informix)
- CLEO / Legacy emulation (ex. 3270)
- Fax
- Reporting
- Bilingual (Spanish) skills a plus
*Thanks*
*ChetanMintex technologies INC50, Craigwood Road , Southplainfield NJ 07080
732-889-1305Email: [email protected] <[email protected]>*
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