*send your resumes to kalya...@shstinc.com <kalya...@shstinc.com>* *Position: Network Administrator*
*Location: Brooklyn, NY* *Duration: 36 months* Required Skills • Minimum 2 Years Experience with troubleshooting and resolving computer system problems. • Minimum 2 Years Experience with Microsoft Windows XP Professional. • Minimum 2 Years Experience with Microsoft Server. • Minimum 2 Years Experience with Wide Area Network (WAN) Concepts and Theories. • Minimum 2 Years Experience with Local Area Network (LAN) Concepts and Theories. • Minimum 2 Years Experience interacting with a wide variety of personnel within the Agency. • Minimum 2 Years Experience handling multiple projects and deadlines. Job Description • Help remote site staff deal with a wide range of technical issues. • Manage working relationships with remote site staff. • Act as a liaison between remote site staff and MIS. • Manage requests from multiple remote site staff members. • Provide on-demand training to remote site staff. • Support remote site LAN services. • Optimize system performance through software and hardware configuration. • Perform quality checks on outcomes of work performed. • Document system installation, configuration procedures and current configuration. • Troubleshoot and resolve remote site staff computer system problems. • Analyze problem and research solutions by querying existing knowledge base. • Identify, test and implement solutions, managing system resolution with available resources. • Communicate technical solutions and implementation processes, then implement long-range solutions. • Document hardware and software problems and resolutions. *Position: Voip Network Analyst* *Location: Brooklyn, NY* *Duration: 36 months* Required Skills • Minimum 8 Years Experience with Wide Area Network (WAN)design/implementation. • Minimum 6 Years Experience with Local Area Network (LAN)design/implementation. • Minimum 6 Years Experience with IP Sub-netting. • Minimum 6 Years Experience with IP Routing. • Minimum 6 Years Experience with TCP/IP traffic analysis. • Minimum 4 Years Experience with Voice over Internet Protocol (VoIP) design. • Minimum 4 Years Experience with Voice over Internet Protocol (VoIP) implementation. Job Description • Assist in developing a VoIP infrastructure support proposal. • Develop and prepare system-level requirements that speak to the general approach and design of the solution. • Develop and prepare system-level specifications that speak to the implementation of the solution. • Develop and prepare field-level specifications that speak to the practical implementation of the solution. • Assist in developing the VoIP infrastructure support system documentation. • Develop operational and installation procedures for VoIP infrastructure support. • Develop guidelines and upgrade techniques of new operational procedures for VoIP infrastructure support. • Develop detailed VoIP infrastructure support designs. • Perform VoIP infrastructure enhancements. • Work with MIS staff to plan VoIP infrastructure support implementation, enhancements and changes. • Provide assistance to MIS technical support staff when they are unable to resolve a VoIP infrastructure support issue by themselves. • Provide general programming assistance to other MIS programmers/projects as needed -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/groups/opt_out.