Hello, Our client needs to engage a Desktop Support Technician for contract opportunity in *Burbank, CA*. Please find the details below, If this interests you, please send you updated resume at the earliest to [email protected]. Feel free to call us to discuss more at 678-720-3501
*Role: Desktop Support Technician* *Location : Burbank, CA* *Duration : 6 months* *Rate: Negotiable* *Qualifications & Requirements:* · Bachelor's Degree in related field · Apple certifications preferred · Strong Desktop/Phone Support for Mac · Experience with supporting Mac's on a Network · Excellent analytical problem solving skills, with the ability to research and create viable solutions · Ability to test and implement solutions under tight time restraints · Excellent time management skills and ability to work well independently as well as a member of a team · Demonstrated leadership skills a plus · Should be self-motivated, flexible, and eager to constantly learn/expand skill set · Moderate to heavy lifting may be required · Occasional overtime may be required *Roles and Responsibilities:* · Provide support for workstations, laptops, printers, peripherals and other computer related devices · Participate in managing the volume of incoming calls to the help desk via both telephone and e-mail, ensuring courteous, timely and effective resolution of end user’s issues · Hands on support for the Desktop/LAN environment · Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents · Troubleshoot and resolve system hardware and software problems · Participate in moves, adds and changes as it relates to the computing environment · Follow established policies, procedures and technology standards to ensure system availability and security · Maintain loaner policies for computer, peripherals and presentation equipment · Deploy, maintain, support and upgrade hardware, software, operating systems and distributed printers to improve efficiency through the organization · Participate in monitoring and maintenance of system key process improvements · Image and deploy standard imaged computers Best Regards, *Tim* *Cohesive Technologies* Alpharetta, GA 30022 Desk: (678) 720-1555 Fax: (866) 431-2320 Email: [email protected] http://www.cohetech.com -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
