Hello, Hope you are doing well, Please go through the following requirement and let me know on [email protected] you have any available resources
Oracle Hyperion Support Personnel Work loc.: Denver, CO Duration: 6-12 months Requirements: Support Services: *to provide remote resources during business hours for the Oracle Hyperion Workforce Planning application support only *to work all application severity level tickets during business hours *Business Hours: 8 am -6 pm MST *Products covered under the support agreement are Oracle Hyperion Workforce Planning *After hours application support is not covered under proposed support model *Business Hour Support Coverage: 8 am -6 pm MST for all 24 x 7 for all severity 1 issues *Business hours for severity 2 -4 issues (8 am -6pm MST) *Support two (2) Oracle Hyperion 11.1.2.x Environments: Development and Production *Products covered under the support agreement are: -Oracle Hyperion Workforce Planning *Apply minor Oracle Hyperion patches on all environments *Provide full and partial migrations between all three environments *No administration coverage provided for the Operating System or Relational Database *Configure Technoguard monitoring systems on all environments Also PREVENTION Services: Architectural Review: *Review Procedures and Policies of Backup & Restore / Disaster Recovery *Impact Analysis of Application Growth *Performance Tuning of Servers and Services *Simulation of the Restore Process *Applying Software Patches *Performance Tuning *Health Checks Also Monitoring Services Database Status Check *Essbase Monitoring *EPM IIS Monitoring *Oracle HTTP Server, TCP Port and Protocol Status Check Monitoring *Oracle HTTP Server, TCP Port and Protocol Status Check Monitoring *EPM WebLogic Monitoring HTTP Sessions Monitoring *JVM Heap Monitoring *Server Thread Pool Monitoring *JTA Transaction Monitoring Thanks. Kevin*Patel* Ph No:- 980-819-0687 E-mail:- [email protected] G-Talk : [email protected] Web Site :- www.riderconsultinginc.com -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
