Our client need to engage a *Cisco Voice Engineer* for contract opportunity in *New York City, NY.* Please find the details below. If this interests you, please send you updated resume to *[email protected]* or call *678-720-1555* for further details. *Title of Position: Cisco Voice Engineer* *Location: New York City, NY* *Duration: Long Term* *Rate: Negotiable*
*Technical Requirements & Qualifications: * • Maintain, Update, Create Voice network inventory. • Provide a single point of contact for the reporting and tracking of Voice network Problems • Technical Certification: CCIE Voice /CCVP with at least 5 to 8 years of experience. • Products : CUCM 9.x , Unity Connection 9.x, Presence 9.x , CUBE SP (Not enterprise) , CUCDM (VOSS) , Voice gateway configuration, SRST, Nexus 7K basics ,Basic understanding of routing • and switching protocols, MDS , UCS, VMware 5.x, ASA Firewall, HCS. • This role includes training customer team on current and new technologies so prior training experience is a value add. • Should be able to jump on P1 bridges and drive the technical troubleshooting bridge. • Answer any questions related to design and architecture of HCS while on P1 Bridge. • Record, track, manage and close (i.e. document resolution) all Telephony Problems received from the Service Desk or via Tickets. • Maintain current status on all open Telephony Problems. • Interact consistently with the Service Desk staff in a professional, efficient and service-oriented manner. • Have clear understanding of Cisco Voice network deployment models • Have worked on Cisco Unified communication products like Cisco Call Manager, Voice Gateways. • Platform knowledge of CUCM versions 6.X, 7.X, 8.X and the advance features. • knowledge/Hands on Call Manager Express , Unity Express • knowledge on Cisco IP Phone models 794X,796X, 89XX, 99XX • Unity/Unity connection VM knowledge. • Have clear understanding on VOIP protocols like SIP,SCCP , H.323 and MGCP • Have clear understanding on Telecom infrastructure protocols like ISDN , T1/E1/PRIs, CAS , FXO lines • Maintain and update voice network diagrams and vendor information for voice network devices • Have very good troubleshooting/deployment and analytical skills. • Work with Third Party Providers to assist in Problem resolution of telecommunication Problems. • Resolve Telephony Problems within established time frames. • Perform root cause analysis in accordance with the Procedures Manual. • Participate in root cause analysis if needed. • Prepare, produce, review and provide a trend analysis report. • Review trend analysis report. • Propose recommendations to improve the support process. • Test voice network software upgrades. • Test disaster recovery and backup plans. • Can do Value add on customer network. • Hands-on Cisco Hard and Soft Clients. • Have industry certifications like CCNA, CCNA Voice Best Regards, *Tim* *Cohesive Technologies* *Desk:* 678-720-1555 || *Email:* [email protected] -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
